Reservations & Booking Specialist

Job not on LinkedIn

Likely ghost job

🕒 April 24

🐊 Florida – Remote

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💵 $17 - $28 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 65%

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Logo of VINEYARD HAVEN YACHT CLUB

VINEYARD HAVEN YACHT CLUB

11 - 50 employees

🏠 Real Estate

Real Estate

VINEYARD HAVEN YACHT CLUB is described in the supplied information as a 55+ residential manufactured-home community and homeowners association where residents own their lots and receive HOA services. Amenities listed include clubhouse facilities, a swimming pool, planned activities, lawn mowing, storage rules, and boat access; the community highlights its location on the Caloosahatchee River with lock access to Lake Okeechobee and the Okeechobee Waterway for boating and fishing. Note: the provided text refers to "Moore Haven Yacht Club," so this description is based on that material.

📋 Description

• Manage incoming reservation and booking requests through phone, email, and chat • Accurately process, confirm, and update reservations in a timely manner • Provide clients with clear and professional information regarding availability, pricing, and services • Handle modifications, cancellations, and special requests with attention to detail • Ensure all reservation records are accurately maintained and updated • Collaborate with internal teams to ensure smooth and efficient booking operations • Identify and escalate priority or complex issues when necessary • Maintain high standards of professionalism and customer service at all times • Participate in training sessions and ongoing performance development

🎯 Requirements

• High school diploma or equivalent required • Strong communication skills, both verbal and written • Ability to work independently in a structured remote environment • Proficiency with computers and reservation or customer management systems • Excellent attention to detail and organizational skills • Strong problem-solving ability and customer-first mindset • Ability to manage time effectively and meet service expectations • Previous experience in hospitality, reservations, or customer service is an advantage but not required

🏖️ Benefits

• supportive remote work environment • opportunities for career growth within the hospitality industry

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