HRA Operations Associate

Job not on LinkedIn

🕒 August 10

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Vitable Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 B2B

Healthcare • Healthcare Insurance • B2B

Vitable Health is a health benefits platform that centers primary care within employer-sponsored and individual benefit solutions. The company offers direct primary care memberships with virtual visits, free prescriptions, labs, mental health support, a GLP-1 weight-loss medication program, and premium lab panels. Vitable also provides ACA-compliant products and administration (MEC plans, ACA Autopilot) plus flexible health reimbursement arrangements such as ICHRA and QSEHRA, and serves employers, brokers, and members seeking more accessible, affordable care.

📋 Description

• Provide customers a seamless support experience • Submit applications to the carrier and own them until approval • Help customers navigate the healthcare system • Identify and resolve customer issues when transactions or experiences do not go as planned • Document phone calls and emails with members in Zendesk • Answer qualifying and benefit-specific questions • Provide scheduled phone and email coverage for members

🎯 Requirements

• Must be a licensed insurance agent • Experience working with Healthcare.gov and/or state-based exchanges such as Covered California • Clear and effective verbal and written communication • Patience, empathy, and composure under stress • Ability to apply insurance expertise to guide individuals through health coverage enrollment • Confidence navigating support or sales-based digital platforms • Experience using Intercom (highly preferred) • 5+ state licenses (highly preferred) • Fluently bilingual (highly preferred)

🏖️ Benefits

• 100% Silver Plan medical coverage • Dental and vision coverage • Vitable Primary Care membership • 401(k) • Life insurance • Unlimited PTO • Remote-first work arrangement • MacBook • Home office setup stipend • Competitive equity