Head of NwPS Engineering

Job not on LinkedIn

🕒 Yesterday

🌐 United States, United Kingdom, +1 more countries – Remote

🇺🇸 United States – Remote 🇬🇧 United Kingdom – Remote 🇪🇸 Spain – Remote

💵 $263.1k - $346k / year

⏰ Full Time

🔴 Lead

🖥 Software Engineer

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Vonage

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $225M Post-IPO Debt on 2014-08

Consulting • Healthcare • Logistics

Vonage is a global leader in communications services, offering a robust suite of tools including Communications APIs, Unified Communications, and Contact Centers solutions. The company empowers businesses to reach and engage customers across various channels such as messaging, voice, and video, facilitating superior customer experiences. Vonage integrates advanced technologies like AI and automation to enhance operational efficiency and customer satisfaction, supporting industries ranging from healthcare to retail with tailored communications solutions. As a testament to its capabilities, Vonage is consistently recognized as a leader in Communications Platform as a Service (CPaaS).

📋 Description

• Own the vision, structure, and execution of Vonage’s NwPS engineering function • Provide full engineering accountability for Verify, VNA, Connectors, Intelligence Engine, Advanced NwPS, and future NwPS products • Own delivery across Platform, Network Features, Identity Insights, Frontend, and Verify squads • Lead QA excellence and SDET capability across NwPS engineering • Support the NwPS developer ecosystem through DevRel engineering • Drive operational excellence, SRE practices, and platform reliability • Provide end-to-end architectural accountability for NwPS engineering • Lead the NwPS Architecture function and own architectural standards, technical design governance, and domain architecture • Make technical decisions for platform design, CSP integration patterns, and engineering standards • Lead Agentic AI and MCP engineering strategy and execution • Align the engineering roadmap with NwPS product strategy and commercial OKRs • Represent engineering on the SA NwPS leadership team • Partner cross-functionally with the CTO, Architecture, and SA CPaaS Engineering on shared platform standards and practices • Lead approximately 40+ engineers across squads, with seven direct reports once the Architecture Lead position is filled • Report directly to the SA NwPS General Manager

🎯 Requirements

• Demonstrated ability to set and communicate a multi-year engineering vision for a complex, API-native product portfolio • Proven capability to align engineering strategy with product roadmap and commercial priorities • Track record of leading distributed, multi-squad engineering organisations across multiple geographies • Ability to develop and retain engineering talent at all levels, including squad leads and senior engineers • Experience managing engineering through periods of significant growth and structural change • Strong grounding in API platform architecture, distributed systems, and cloud-native engineering • Hands-on architecture experience sufficient to provide meaningful technical guidance to the Architecture function • History of delivering complex, multi-CSP or multi-partner integrations on aggressive timelines • Operational rigour: reliability, KTLO management, cycle time, and quality engineering • Experience leading engineering for developer-facing or telco/network API products is strongly preferred • Familiarity with CSP/telco network API standards (CAMARA, GSMA) is a significant advantage

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