Technical Product Manager, Integrations – Platform

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WellnessLiving

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

WellnessLiving is a comprehensive software solution designed for the fitness and wellness industry. It offers a suite of tools for managing businesses such as yoga studios, fitness centers, dance studios, and wellness businesses. The platform includes features for online booking, staff and client management, reporting, payments, and marketing solutions like email and SMS marketing. It also integrates with various services like QuickBooks and Google, providing users with a cloud-based enterprise solution that enhances operational efficiency and client engagement. WellnessLiving aims to boost business growth, retention, and streamline daily operations.

📋 Description

• Own the roadmap for third-party integrations, API/SDK development, and technical partnerships, aligning it with broader product and company goals • Own payment gateway integrations end to end, including scoping, rollout, merchant onboarding flows, and ongoing optimization • Act as the internal owner for transaction lifecycle questions • Work with engineering to scope and prioritize integration work • Gather technical requirements from partners and customers for new integrations and enhancements • Manage relationships with third-party vendors, payment processors, and platform partners • Evaluate new partners and investigate emerging integration opportunities • Oversee maintenance and improvement of developer-facing APIs and SDKs for performance, scalability, and developer satisfaction • Design and run pilot and beta programs for new integrations and partner rollouts • Gather structured feedback and iterate before general availability • Serve as the internal subject matter expert on integration capabilities and constraints • Support sales, support, and implementation teams • Communicate technical requirements, tradeoffs, and project status to non-technical stakeholders • Partner with engineering to investigate and resolve complex integration issues • Work with marketing to accurately position integrations and technical products in external communications and release materials • Track integration adoption, API reliability, and partner performance • Prioritize enhancements based on business impact

🎯 Requirements

• 3–5 years as a technical product manager or product manager owning software integrations, APIs, or developer platform products • Direct hands-on experience with payment gateway integrations such as Stripe, Moneris, Square, Global Payments, or Adyen • Experience with transaction lifecycles, refunds and disputes, and merchant onboarding • Strong working knowledge of REST APIs, webhooks, JSON, SDKs, and authentication patterns • Ability to independently read and assess third-party developer documentation • Ability to scope and deliver technical work with engineering teams from requirements through release • Familiarity with PCI-DSS, tokenization, and data security considerations in payment workflows • Excellent written and verbal communication, particularly translating technical detail for non-technical audiences • Ability to manage several concurrent integration workstreams and prioritize effectively • Legally entitled to work in Canada • Ability to maintain consistent overlap with Eastern Time business hours • Proven effectiveness in a remote setting, including asynchronous written communication with engineering and external partners

🏖️ Benefits

• Remote work arrangement • Equal opportunity employer • Human-centered hiring approach • AI-generated interview-note summaries intended to support fair and consistent review