Change Manager

🕒 August 18

🐊 Florida, New Jersey – Remote

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💵 $89.1k - $127.7k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

🦅 H1B Visa Sponsor

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Wiley

5001 - 10000 employees

📚 Education

🔬 Science

Education • Science

Wiley is a global publishing and information services company that connects researchers, educators, students, and professionals through scholarly journals, books, digital content, and learning platforms. It operates Wiley Online Library with thousands of journals, reference works, and books, provides textbooks and courseware (including rental and digital access), and offers publishing, research support, and AI-enabled tools and services for academic institutions, R&D teams, societies, and corporations. Wiley advances research discovery and professional learning by combining trusted content with technology platforms, licensing, and development services.

📋 Description

• Lead change management on large transformation programs • Work directly with project and program teams to identify and address people impacts of change • Identify who is affected by change, how they are affected, and what they need for go-live readiness • Partner with senior sponsors on effective sponsorship activities • Develop practical change plans that adapt to evolving needs and circumstances • Adapt approaches as business priorities, stakeholder needs, and program requirements evolve • Assess adoption of new ways of working beyond training completion metrics • Use qualitative and quantitative measures to demonstrate adoption, progress, impact, and value • Communicate complex change clearly and succinctly to different audiences • Work with leaders, managers, and end users to deliver timely and effective communications • Use AI tools appropriately to support change management activities

🎯 Requirements

• Around seven years of change management experience (the posting also states around ten years) • Experience leading change management on programs affecting a large number of global stakeholders • Track record of delivering clear, measurable change outcomes • Ability to describe specific situations, actions taken, and outcomes achieved • Experience measuring change adoption beyond training completion • Comfortable using AI in day-to-day change management practice • Strong written and verbal communication skills • Comfortable writing for audiences ranging from end users to executive sponsors • Experience working closely with senior sponsors • Prosci, APMG, or equivalent change management certification preferred • Experience in a global, matrixed organization preferred • Experience working alongside Program and Project Management, Learning, Operational Excellence, and Portfolio Management Office functions preferred

🏖️ Benefits

• Meeting-free Friday afternoons • Professional development opportunities • Continual learning and internal mobility • Employee programs fostering community, learning, and growth • Support for health and well-being • Comprehensive benefits package • Competitive compensation • Reasonable accommodation for applicants and employees with disabilities

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