Associate Operations Manager, B2B

🕒 May 22

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 27%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Williams-Sonoma, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

🛒 Retail

🛍️ eCommerce

Retail • eCommerce

Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the home, founded in 1956. The company encompasses a family of well-respected brands, including Williams Sonoma, Pottery Barn, and West Elm, among others. It offers beautifully designed, stylish, and functional products for various areas of the home such as kitchens, living rooms, and outdoor spaces. With a commitment to high-quality products and outstanding customer service, Williams-Sonoma has evolved into a multi-brand, multi-channel global enterprise, utilizing state-of-the-art technology and a talented workforce.

📋 Description

• Partner with Retail account executives as operational support in their territory-specific pipeline of business. • Assist Operations in managing current projects: updating inventory playbooks, auditing quotes prior to order placement, quote revisions, checking inventory status. • Utilize Excel and our WSI systems to update project statuses at the item level, ensuring our timelines will meet clients’ delivery needs. • Support Ops managers and cross-functional teams with providing project details and updates (Planning, Care Center, & Logistics). • Manage project status in partnership with Care Center support team and Logistics team - quotes, quote revisions, payments, keying orders and managing playbooks. • Support Care Center teams with “triage” plans for customer escalations. • Participate in account executive pipeline sales reviews. • Execute stock checks and alternate product suggestions in partnership with the Planning team.

🎯 Requirements

• Proficient in Microsoft Office (Excel, Word, PowerPoint). • Experience in project management with a focus on organization of large projects. • Strong organizational skills and expertise in working with cross-functional teams. • Ability to effectively communicate with internal and external partners. • Experienced in effective time management, problem-solving, and organizational skills.

🏖️ Benefits

• A generous discount on all WSI brands • A 401(k) plan and other investment opportunities • Paid vacations, holidays, and time off to volunteer • Health benefits, dental and vision insurance, including same-sex domestic partner benefits • Tax-free commuter benefits • A wellness program that supports your physical, financial and emotional health • In-person and online learning opportunities through WSI University • Cross-brand and cross-function career opportunities • Resources for self-development • Advisor (Mentor) program • Career development workshops, learning programs, and speaker series