Flex
11 - 50 employees
Founded 2023
💳 Fintech
☁️ SaaS
🤝 B2B
Fintech • SaaS • B2B
Flex is a SaaS payments infrastructure company that enables merchants and brands to accept HSA/FSA and other health-benefit payments. Its API-first platform integrates with e-commerce platforms (Shopify, WooCommerce, etc. ) and supports complex flows like split-card payments, subscriptions, eligibility verification, automated Letters of Medical Necessity, and enterprise-scale reporting to boost conversion and average order value. Flex is aimed at health, wellness and fitness brands that want to unlock pre-tax benefit spend at checkout while staying compliant.
Partner Success Manager
🕒 February 28
🇺🇸 United States – Remote
💵 $170k - $190k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
🦅 H1B Visa Sponsor
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Flex
11 - 50 employees
Founded 2023
💳 Fintech
☁️ SaaS
🤝 B2B
Fintech • SaaS • B2B
Flex is a SaaS payments infrastructure company that enables merchants and brands to accept HSA/FSA and other health-benefit payments. Its API-first platform integrates with e-commerce platforms (Shopify, WooCommerce, etc. ) and supports complex flows like split-card payments, subscriptions, eligibility verification, automated Letters of Medical Necessity, and enterprise-scale reporting to boost conversion and average order value. Flex is aimed at health, wellness and fitness brands that want to unlock pre-tax benefit spend at checkout while staying compliant.
📋 Description
• Onboarding and retaining customers. • Surfacing partner feedback to internal teams. • Increasing use of Flex’s products by partners to drive positive results. • Coordinating the production of case studies, reviews, and testimonials.
🎯 Requirements
• 2+ years of partner/customer success and/or account management • Previous startup experience, ideally at a seed through series B startup • Experience at the Mid-Market account segment level at a minimum, with Enterprise and High Growth/Accelerated startup exposure desired • Preference for individuals who have worked with either consumer brands or at B2B2C businesses • Preference for individuals who have worked to support a technical product • Experience in fintech.
🏖️ Benefits
• Competitive salary with meaningful equity. • Medical, dental, and vision plans. • Unlimited PTO and sick days. • Paid parental leave. • Flexible, remote-first team.
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