Community Manager

🕒 September 18

🇺🇸 United States – Remote

💵 $136k - $185k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👫 Community Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Wiz

WebsiteLinkedInAll Job Openings

201 - 500 employees

🔒 Cybersecurity

Cybersecurity • Cloud Security

Wiz is a leading cloud security company, providing a comprehensive security platform for safeguarding cloud environments. It offers a variety of solutions designed to protect cloud infrastructure from threats, including threat detection and response, security posture management, and vulnerability prioritization. Their cloud-native platform enables seamless integration across various cloud systems, offering agentless visibility and robust protection for modern cloud computing needs. Trusted by many Fortune 100 companies, Wiz is recognized for its innovative approach, offering a unified security model that integrates development and security operations for enhanced visibility and proactive threat management.

📋 Description

• Design community programs that help customers succeed with Wiz • Create pathways supporting customer onboarding, feature adoption, resource discovery, and peer connections • Collaborate with product, customer success, field, and marketing teams • Demonstrate how community engagement drives satisfaction, adoption, and long-term growth • Create programs that help users adopt features, troubleshoot with peers, explore use cases, discover resources, and learn from other customers • Leverage AI and automations to execute programs at scale • Build programs that increase customer-to-customer engagement and peer knowledge sharing • Establish feedback loops for product ideas and customer pain points • Partner with product teams to bring customer insights into workflows • Scale self-service and peer support across time zones • Grow and recognize moderators and community contributors • Use data to track adoption, satisfaction, and engagement • Share insights demonstrating the business value of community

🎯 Requirements

• 3+ years of experience building customer and community-related programs • Strong familiarity with Slack and other community platforms • 5 years of experience working in technology • Strong communication skills and a welcoming presence • Proven ability to connect with users and make them feel seen • Experience working cross-functionally with product, engineering, and customer success teams • Applicants must have the legal right to work in the United States without visa sponsorship • Preferred: 8 or more years of experience working in technology, specifically in SaaS or cybersecurity • Preferred: Comfort with technical content and product roadmaps • Preferred: Track record of building scalable engagement programs • Preferred: Ability to influence cross-functional teams • Preferred: Ability to work in a fast-paced environment and develop creative solutions

🏖️ Benefits

• Bonus • Equity • Benefits • Google benefits information provided