Training Specialist

Job not on LinkedIn

🔥 37 minutes ago

🇨🇦 Canada – Remote

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

📚 Learning and Development

👻 Ghost score 25%

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Logo of Workiy Inc.

Workiy Inc.

11 - 50 employees

Founded 2008

💼 Consulting

📣 Marketing

🛍️ eCommerce

Consulting • Marketing • eCommerce

Workiy Inc. is a global digital solutions company specializing in comprehensive services for web and mobile application development, digital marketing, and cloud transformation. With a focus on tailored technology solutions, Workiy aims to empower businesses by enhancing their digital presence through innovative strategies including custom software development, UX/UI design, and enterprise application management. The company operates with a client-centric approach, showcasing extensive expertise in various technologies such as Drupal, Shopify, and Salesforce, promoting efficient business operations and enhanced user experiences.

📋 Description

• Lead government-wide 1GX training initiatives from learning assessment through implementation and evaluation • Conduct learning needs analysis, audience analysis, role assessment, and business-process analysis • Develop role-based training strategies and determine delivery methods, including instructor-led, virtual, blended, and self-paced learning • Design, develop, implement, and maintain end-to-end learning solutions • Create e-learning modules, instructor-led training, virtual training, videos and multimedia, digital adoption resources, job aids, quick reference guides, and performance support materials • Apply adult learning principles, instructional design methodologies, accessibility standards, and user-centred design • Facilitate in-person and virtual training for technical and non-technical audiences • Translate complex ERP systems, business processes, and workflows into clear training content • Gather and validate requirements with business process owners, SMEs, technical teams, vendors, program leadership, and change networks • Manage stakeholder feedback and reconcile competing requirements or recommendations • Coordinate training schedules, dependencies, priorities, deliverables, risks, and stakeholder communications • Establish and maintain training governance, including intake and prioritization, review and approval, quality assurance, version control, accessibility reviews, and content maintenance • Evaluate training effectiveness through learner feedback, assessments, performance metrics, adoption indicators, and other learning analytics • Analyze training results and implement continuous improvements • Use approved digital adoption, multimedia, collaboration, content-development, and AI-enabled tools to improve training and learner support • Ensure training materials meet Government of Alberta policies, accessibility requirements, privacy standards, and compliance requirements • Provide coaching, guidance, and mentorship to junior trainers and learning contributors • Maintain training content so it remains accurate, current, consistent, accessible, and aligned with 1GX changes

🎯 Requirements

• Attestation - Conflict of Interest • University graduation in a related field, such as Adult Education or Instructional Design • 2 years of experience conducting learning needs analysis, audience assessment, and role assessment • 2 years of experience designing, developing, implementing, and maintaining end-to-end learning solutions • 2 years of experience facilitating instructor-led and virtual training for diverse technical and non-technical audiences • Nice to have: 2 years of experience designing or configuring digital adoption, embedded guidance, and walkthroughs • Nice to have: 2 years of experience developing accessible e-learning, instructional video, audio, or multimedia • Nice to have: 2 years of experience gathering requirements, facilitating reviews, and reconciling competing requirements • Nice to have: 2 years of experience using AI-enabled tools to support instructional design, analysis, and content development • Nice to have: 2 years of experience using learner feedback, assessments, performance measures, adoption indicators, and learning analytics • Nice to have: 2 years of experience with ERP systems training, such as Finance, HCM or Payroll, and Supply Chain

🏖️ Benefits

• Remote work arrangement

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