Business Development, Customer Success Specialist – SMB, B2B SaaS

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🕒 May 29

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World Tech Recruiting

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🤝 B2B

Recruitment • B2B • Technology

World Tech Recruiting is a company that specializes in connecting skilled talent with established businesses looking for recruitment services. With a dedicated team, they focus on building strong software engineering teams, providing expert advice, and ensuring a smooth recruitment experience. Their commitment to understanding client needs and culture has resulted in successful talent placements across the globe.

📋 Description

• Support senior sellers with demos, proposals, collateral, and sales preparation • Research prospects and tailor demos to client operations • Create follow-up materials, decks, summaries, and proposal content • Learn the competitive landscape and product positioning • Gradually take ownership of SMB deals from discovery through close • Run discovery calls, deliver demos, and present proposals/business cases • Manage opportunities through the pipeline in HubSpot • Support quote reviews, pricing conversations, and contract coordination • Occasionally attend industry events and client site visits • Support smooth transitions from sales to implementation • Participate in kickoff meetings to maintain continuity and client trust • Remain available throughout onboarding for commercial and operational context • Manage SMB client relationships post-go-live • Monitor adoption and proactively address usage or training gaps • Identify upsell and expansion opportunities across your portfolio • Help clients activate additional features and functionality • Manage renewals and ongoing commercial discussions • Advocate internally for client needs and escalate issues appropriately • Contribute to sales enablement, proposal improvements, competitive positioning, and internal knowledge sharing

🎯 Requirements

• 4–7 years of experience in facilities management, camp services, workforce housing, catering, or similar remote-site operations • Client-facing experience in operations, commercial, account management, or business development roles • Strong written and verbal English communication skills • Ownership mentality and comfort working in a fast-moving environment • Interest in learning software and speaking confidently about product capabilities • Comfortable working across global time zones with some scheduling flexibility • Strong Advantage • Proposal, tender, or commercial bid experience • Experience using AI tools like ChatGPT or Claude for research and content creation • Understanding of remote camp operations, staffing, logistics, or food/cost management • Exposure to FIFO/BIBO/DIDO transportation operations • Experience working across multiple countries or operational environments • Nice to Have • Familiarity with Challenger Sales, MEDDPICC, or structured sales methodologies • Experience with HubSpot, Apollo, or similar tools • French and/or Spanish language skills

🏖️ Benefits

• Join a growing company with increasing global demand • Work on a proven platform with deep industry expertise • Be part of a small, high-impact team with real ownership • Transition operational experience into a SaaS career path • Earn commission and expansion-based incentives on top of competitive base compensation • Work with clients across multiple continents and industries, including opportunities for international travel