Principal Strategic Researcher

🕒 October 13

🇺🇸 United States – Remote

💵 $182.1k - $290.9k / year

⏰ Full Time

🔴 Lead

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Zillow

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2006

🏠 Real Estate

🛍️ eCommerce

👥 B2C

💰 $4.1M Post-IPO Equity on 2012-12

Real Estate • eCommerce • B2C

Zillow is a leading real estate and property rental marketplace that provides comprehensive information on homes, apartments, and properties for sale or rent. It offers users tools to search for properties, calculate mortgage rates, and connect with real estate agents. The platform also features innovative algorithms that provide Zestimates, which are estimated market values of homes. Zillow is a go-to resource for individuals looking to buy, sell, or rent properties, as well as for agents and brokers who want to reach a wider audience.

📋 Description

• Identify the most important customer-focused questions in ambiguous spaces • Design and execute mixed-methods research approaches • Choose appropriate rigor and speed to influence decision-making • Shape product strategy in partnership with senior product, design, engineering, and business leaders • Build and refresh foundational customer understanding through durable, reusable knowledge • Raise the bar for research craft and customer judgment • Use AI tools to amplify strengths and creatively communicate learnings and influence partners

🎯 Requirements

• Extensive experience (10+ years) executing research in a product-focused environment • Comprehensive mixed-methods research toolkit • Experience leading strategic research that shaped product or business direction • Demonstrated success influencing senior leaders and executives through clear storytelling, strong points of view, and trusted relationships • Ability to thrive in ambiguity and define a path forward • Experience creating frameworks and models to codify, communicate, and land findings • Ownership mindset and strategic operator approach • Hands-on experience experimenting with AI tools in a research workflow • Experience drawing on behavioral science, psychology, or decision science frameworks (nice to have) • Experience partnering with data science or product teams to design or interpret experiments and combine attitudinal and behavioral evidence (nice to have)

🏖️ Benefits

• Equity awards based on factors such as experience, performance and location • Remote work from a physical location of choice • Flexible work from wherever employees are most productive • Equal employment opportunity and accommodation support

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