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Principal Client Advisor – Tech

🕒 October 7

🏄 California – Remote

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💵 $150k - $180k / year

⏰ Full Time

🔴 Lead

Where this job comes from

Posted on Karat's careers page, not through a job board

First seen by Remote Rocketship October 7

Still open on Karat's site. Checked 2 hours ago.

Logo of Karat

Karat

201 - 500 employees

👥 HR Tech

🏢 Enterprise

☁️ SaaS

💰 Funding Round on 2022-04

HR Tech • Enterprise • SaaS

Karat is a company that provides an innovative, end-to-end solution for technical hiring. Its platform improves the quality, efficiency, and equity of the hiring process for organizations by offering 24/7 interviews and unlimited capacity with expert interviewers. Karat aims to delight candidates with a fair, friendly, and engaging experience while reclaiming engineering bandwidth through real interviews. The company also focuses on equitable and inclusive hiring, internal mobility, and global hiring solutions, ensuring a diverse and well-evaluated pool of candidates. With its human and technology approach, Karat integrates seamlessly into existing processes, offering a reliable and consistent interview experience.

📋 Description

• Serve as strategic advisor for sophisticated enterprise clients • Manage complex, multi-stakeholder relationships and deliver high-impact solutions • Lead strategic growth initiatives for high-value enterprise accounts through renewals and expansions • Cultivate executive-level relationships and position solutions to address organizational challenges • Analyze performance data and metrics to provide actionable client insights • Collaborate with GTM teams on account strategies to maximize growth opportunities • Represent client feedback and needs to product, marketing, solutions, and customer experience teams • Partner with senior stakeholders to drive organizational change management and hiring process improvements • Establish shared goals, success metrics, and accountability frameworks • Support customers throughout the customer lifecycle and expand accounts

🎯 Requirements

• Reside in the San Francisco Bay Area • 10+ years of strategic or technical account management for enterprise-sized clients or management consulting experience • Success in fast-paced, high-growth, and quick-change environments preferred • Proven track record managing complex, multi-stakeholder relationships at Fortune 500 or similarly large enterprise organizations • Experience driving upsell/expansion revenue while maintaining high retention rates in a B2B SaaS environment • Strong consulting background or demonstrated ability to influence C-level stakeholders and drive organizational change • Experience managing large-scale technology implementations or transformation projects • Deep expertise in building business cases and ROI analyses • Strong understanding of technical recruiting, engineering operations, or related domains impacting senior technology leaders • Experience using Salesforce, Sales Engagement Platforms, and LinkedIn Sales Navigator • Immigration sponsorship is not available

🏖️ Benefits

• Uncapped sales commission opportunity • Equity • Benefits • Up to 20% travel for strategic face-to-face meetings and industry events

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