Senior Manager, Site Reliability Engineering

🕒 March 25

🏄 California, Connecticut, +5 more states – Remote

🏄 California – Remote 🦌 Connecticut – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ☕ Washington – Remote

💵 $206.7k - $330.3k / year

⏰ Full Time

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

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Zillow

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2006

🏠 Real Estate

🛍️ eCommerce

👥 B2C

💰 $4.1M Post-IPO Equity on 2012-12

Real Estate • eCommerce • B2C

Zillow is a leading real estate and property rental marketplace that provides comprehensive information on homes, apartments, and properties for sale or rent. It offers users tools to search for properties, calculate mortgage rates, and connect with real estate agents. The platform also features innovative algorithms that provide Zestimates, which are estimated market values of homes. Zillow is a go-to resource for individuals looking to buy, sell, or rent properties, as well as for agents and brokers who want to reach a wider audience.

📋 Description

• Own team execution, quality, and innovation across multiple systems and workloads that support the entire FUB+ org. • Move the infra team into a strong posture for proactive, roadmap-driven investments in reliability, scalability, security, and developer productivity. • Drive cross-org alignment and strategy with ZG platform teams (ZGCP, SRE, networking, database, security) as well as FUB product teams to modernize FUB infrastructure and adopt shared platform capabilities where appropriate. • Own execution for the FUB infra & security roadmap, turning strategic goals into a sequenced, realistic plan with clear milestones and measures of success. • Be accountable for reliability, performance, operability, and cost of core FUB services and infrastructure (EC2, RDS/Aurora, Redis/Valkey, networking, queues, SRE tooling). • Lead the team to run a proud, low-toil on-call process. • Drive urgent, sustained progress on database scaling and performance, including capacity management, query and schema optimization, and modernization of data infrastructure. • Lead the FUB modernization strategy and execution for prioritized workloads balancing devex wins, reliability, and risk while coordinating with central teams. • Raise the bar on developer environments and onboarding, reducing friction from dev boxes, tooling setup, and infra access; ensure new engineers can be productive quickly with reliable, self-service workflows. • Drive faster, safer deployments by improving CI/CD and aligning with ZG best practices for trunk-based development and feature flags. • Lead and grow a high-performing, inclusive SRE/infrastructure/security team, set clear expectations, provide candid feedback, and manage performance. • Be the primary technical and operational interface for FUB infra with FUB+ leadership and central Zillow platform orgs, driving alignment on priorities, tradeoffs, and architectural decisions.

🎯 Requirements

• Proven track record as an Senior Engineering Manager or equivalent leading SRE, platform, or infrastructure teams supporting high-availability SaaS products. • Experience scaling production systems and databases in a cloud environment (ideally AWS) and leading meaningful improvements to reliability, performance, and cost. • Demonstrated ability to shift a team from reactive to proactive roadmap-driven execution, including setting strategy, defining metrics, and driving sustained progress across multiple quarters. • Strong background in developer experience and CI/CD, with hands-on familiarity with tools such as Terraform/Ansible, GitLab, Kubernetes/ZGCP, and modern observability stacks. • Experience partnering with security, database, networking, and central platform teams in a multi-org environment; able to navigate ambiguity and complex stakeholder landscapes. • Demonstrated people leadership as a Senior Engineering Manager: managing senior engineers, handling performance issues with limited support, building inclusive culture, and developing leaders who can operate autonomously. • Comfortable experimenting with and operationalizing AI tools in engineering workflows; curiosity and learning mindset around emerging platform and infra capabilities. • SaaS / Sales CRM experience is a plus. • Strong experience with scaling large LAMP / web applications.

🏖️ Benefits

• equity awards based on factors such as experience, performance and location