Director of Talent Operations

🕒 September 11

🌐 United States, Mexico, +1 more countries – Remote

🇺🇸 United States – Remote 🇲🇽 Mexico – Remote 🇨🇴 Colombia – Remote

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 21%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Zipdev

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Zipdev is a company that specializes in providing remote talent solutions, particularly focused on hiring top Latin American professionals. Zipdev enables companies to build high-performing teams in their own time zones while reducing costs compared to local hiring. The company offers a streamlined hiring process that includes defining hiring needs, selecting top candidates, and onboarding new team members, handling payroll and HR overhead. Zipdev fills a variety of technical and professional roles, such as software engineers, project managers, and designers. The company is recognized for its ability to provide cultural alignment and scalable, flexible hiring solutions.

📋 Description

• Own the performance of Zipdev's recruiting and sourcing organization • Manage recruiting performance metrics including time to first qualified candidate, time to fill, starts and placements, recruiter and sourcer productivity, interview-to-hire ratios, submission quality, aging requisitions, candidate pipeline health, quality of hire, recruiting capacity, and forecasting • Diagnose difficult searches and coach the team on sourcing strategy, candidate assessment, interviewing, client calibration, candidate presentation, offer negotiation and closing, market intelligence, and recruiter training and development • Own the performance and development of the Talent Success function • Ensure Zipdev talent remains successful after placement through retention, engagement, risk identification, performance escalations, and monitoring retention trends • Serve as the senior escalation point for difficult searches, market conditions, compensation, candidate availability, search strategy, performance concerns, and talent retention • Evaluate and improve ATS optimization, AI recruiting tools, sourcing technology, assessments, automation, dashboards, reporting, recruiting analytics, AI agents, workflows, and processes • Build a high-performance, high-accountability culture across Recruiting, Sourcing, and Talent Success • Coach and develop recruiters and sourcers, identify skill gaps, create training, establish performance expectations, develop future leaders, run 1:1s and team meetings, address underperformance, recognize high performers, create clarity, and make decisions

🎯 Requirements

• 7+ years of recruiting or staffing experience • Personally demonstrated success as a recruiter • 3+ years managing recruiters, sourcers, or recruiting teams • Staffing agency experience • Experience managing a practice, branch, market, or recruiting function • Strong understanding of recruiting funnels and KPIs • Experience working directly with clients and hiring managers • Experience training and developing recruiters • Understanding of staffing economics and commercial decision-making • Experience implementing recruiting technology or process improvements • Experience using AI and automation within recruiting • Experience managing remote or distributed teams • Spanish fluency is a strong plus but not required

🏖️ Benefits

• Work remotely • Vacation: 10 business days a year • Holidays: 5 National Holidays a year • Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day) • Parental Leave • Health Care Reimbursement • Active Lifestyle Reimbursement • Quarterly Home Office Reimbursement • Payroll Deduction Purchase Plans • Longevity Bonus • Continuous Learning Bonus • Access to Training and Professional Development Platforms