Strategic Account Manager, Diagnostics

🕒 5 days ago

☕ Washington – Remote

☕ Washington – Remote

💵 $129k - $160k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Zoetis

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1952

🏥 Healthcare

🍽️ Food & Beverage

🏭 Manufacturing

Healthcare • Food & Beverage • Manufacturing

Zoetis is the world's leading animal health company, committed to nurturing the world and humankind by advancing care for animals. With over 70 years of innovation, Zoetis develops a broad portfolio and pipeline of medicines, vaccines, diagnostics, and technologies that span a continuum of care to predict, prevent, detect, and treat animal illnesses. Operating in more than 100 countries, the company supports livestock farmers, veterinarians, and pet owners around the globe. Zoetis is driven by science and their shared passion for the human-animal bond, aiming to create a more sustainable and healthier world for all.

📋 Description

• Manage the customer experience journey of newly acquired Strategic Accounts • Run point on contract updates, expansion implementation plans, and overall customer experience • Build the aligned area strategic pipeline of key accounts with more than 5 locations and growth potential to multi-state accounts with more than 20 locations • Collaborate cross-departmentally within the Diagnostic Business Unit at leadership level and across U.S. Diagnostics areas • Train and coach field teams, Regional Business Directors, Area Business Managers, Regional Field Marketing Managers, and Key Account Technical Specialists on new opportunities and retention • Manage the full portfolio and construct/deconstruct new and retention sales opportunities for Diagnostics businesses • Increase portfolio presence within veterinary hospitals to maximize, protect, and defend total customer value while supporting customers throughout the Staywell Journey • Work cross-functionally with Regional Business Directors, Area Business Managers, Strategic Growth Manager, Deal Desk, and Net Revenue Management to ensure adequate margins and profit • Excel on installation and workflow processes to ensure excellent customer experience for new accounts • Serve as product expert for new product launches including Imagyst, HUB, Vue+, and OptiCell • Provide field-level intelligence on Diagnostics competition • Help Area Business Managers coach area teams on Diagnostics tactics and cross-selling in larger-scale accounts • Develop and refine the Area Pipeline for Emerging Corporates and help drive strategy and tactics in critical accounts • Share best practices across regions • Collaborate with C&S Leads, Regional Field Marketing Managers, Key Account Technical Specialists, Area Teams, Legal, Finance, NRM, Loyalty, and Pricing teams • Report to the Head of U.S. Corporate & Specialty • Travel 50%-60% in a field-based role

🎯 Requirements

• Bachelor’s Degree minimum or equivalent work experience • Minimum of 8+ years animal health industry / sales experience • Exceptional proficiency at onboarding, workflow management & Pipeline Execution • Exceptional Project Management skills • Ability to organize and prioritize multiple projects in a demanding environment and deliver high performance and quality on deadline • Ability to effectively communicate technical information to professionals with same or greater technical knowledge/skills • Excellent people skills; proven ability to think strategically and act decisively • Ability to collaborate with and influence cross-functional teams • Collaborator and motivating leader • Initiative, resourcefulness, accountability, willingness to accept challenges, and ability to lead change • Clear ability to understand and execute all aspects of lease financing, legal language, and contract administration • Ability to creatively defend, retain and grow business while maintaining financial rigor • Ability to learn and master skills and then teach and coach • Demonstrated financial and business acumen, including ability to deliver solid ROI • Must possess or obtain authorization to work in the US for Zoetis

🏖️ Benefits

• Healthcare and insurance benefits beginning on day one • 401K plan with a match and profit-sharing contribution from Zoetis • 4 weeks of vacation • Short-term incentive compensation • Long-term incentive compensation