Vaccine Delivery & Support Specialist

🕒 September 22

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Zoetis

Zoetis

10,000+ employees

Founded 1952

🏥 Healthcare

🍽️ Food & Beverage

🏭 Manufacturing

Healthcare • Food & Beverage • Manufacturing

Zoetis is the world's leading animal health company, committed to nurturing the world and humankind by advancing care for animals. With over 70 years of innovation, Zoetis develops a broad portfolio and pipeline of medicines, vaccines, diagnostics, and technologies that span a continuum of care to predict, prevent, detect, and treat animal illnesses. Operating in more than 100 countries, the company supports livestock farmers, veterinarians, and pet owners around the globe. Zoetis is driven by science and their shared passion for the human-animal bond, aiming to create a more sustainable and healthier world for all.

📋 Description

• Plan, coordinate, and deliver frozen poultry vaccines • Track and document vaccine orders, deliveries, inventory, and chain of custody using inventory and order management systems • Support oversight of customer vaccine application processes • Work with the Vaccine Delivery Manager, Poultry Account Managers, Poultry Marketing, Global Manufacturing & Supply, and Managed Service teams • Train and educate customers on best practices for vaccine mixing and handling • Conduct audits of day-of-age spray applications and spray cabinet operation • Assess customer needs, prioritize product allocations, optimize inventory availability, and plan delivery routes • Deliver products to customers in the assigned territory • Build customer relationships and loyalty to Zoetis poultry products and services • Evaluate customer training needs and provide corrective action • Communicate with customers regarding Zoetis poultry products, services, marketing programs, rebates, and contracts • Provide quality assurance standards and audits • Ensure safe handling of frozen vaccines and compliance with standard operating procedures, safety standards, and regulations • Provide sales colleagues with updates after customer visits • Maintain documentation and communications for customer experience, inventory management, order fulfillment, regulatory, safety, accounting, audit readiness, traceability, and continuous improvement

🎯 Requirements

• Bachelor’s degree in Ag Science, business administration, or similar is preferred • Experience may be considered in lieu of education • Two years of planning/scheduling utilizing an automated system or related experience • Poultry industry knowledge and awareness preferred • Proficient organizational and route planning skills • Good oral and written communication • Experience with SAP, Office suite, and Salesforce • Understanding of logistics and regulatory standards • Valid driver’s license with clean driving record • Must possess or obtain authorization to work in the US for Zoetis • Must disclose if sponsorship is required

🏖️ Benefits

• Equal opportunity employment • Reasonable accommodations for individuals with disabilities • Potential employment sponsorship considered at Zoetis's discretion • Full-time regular employment

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