2 days ago
Help Desk Engineer providing remote support for clients of Blue Mantis. Responsible for problem determination, recording, and resolution through ticketing systems.
2 days ago
51 - 200
Technical Support Specialist providing customer support for MaintainX's mobile-first workflow management platform. Resolving customer issues and developing solutions for enterprise-level support processes.
🗣️🇫🇷 French Required
🗣️🇪🇸 Spanish Required
3 days ago
Customer Support Engineer providing remote support for Kubernetes and vCluster. Involved in troubleshooting, documentation, and collaboration with engineering teams to enhance customer experience.
🇨🇦 Canada – Remote
💵 CA$130k - CA$165k / year
💰 $4.6M Seed Round on 2021-09
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
November 20
IT Support Specialist providing technical support for Unbounce employees in a remote setting. Responsible for incident resolution, onboarding, and improving IT workflows.
🇨🇦 Canada – Remote
💵 $68k - $78k / year
💰 Series A on 2020-06
⏰ Full Time
🟢 Junior
🟡 Mid-level
💻 IT Support
November 15
Tech Support Specialist ensuring seamless IT support for contributors globally working with Lido software. Collaborating with DevOps and SecOps to resolve technical issues and improve user experience.
November 7
Technical Support Engineer resolving customer cases and deployment challenges in Blue Planet division. Collaborating with engineering teams to enhance network orchestration and inventory management.
🇨🇦 Canada – Remote
💵 C$82.2k - C$131.4k / year
💰 Series C on 1995-12
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
November 6
Technical Support Specialist focusing on technical customer support post-launch at Andgo. Resolving complex issues for enterprise healthcare customers using SaaS solutions.
November 5
Technical Support Specialist managing complex customer issues and supporting SaaS solutions for Hive's event marketing platform. Collaborating with Product and Engineering teams for optimal outcomes.
October 25
Principal Technical Specialist responsible for customer success with Entrust Toolkits and APIs. Collaborating with teams to solve complex identity-centric security challenges.
October 23
Support Engineer providing first line support for technical issues across AWS and cloud systems. Collaborating with engineering teams and maintaining customer documentation in a remote setting.
October 9
Technical Support Specialist helping customers with Apera's vision platforms. Diagnosing automation issues and ensuring customer success with robotic vision systems.
🇨🇦 Canada – Remote
💵 $70k - $90k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
October 9
Cohesity Technical Support Engineer responsible for resolving technical issues for customers using AI-powered data management solutions. Collaborating with engineering teams to ensure seamless support.
October 3
🗣️🇫🇷 French Required
September 30
Provide SUPRA technical support and root cause analysis for Cincom Systems' enterprise software. Deliver patches, onsite consulting, and participate in 24/7 on-call rotations.
August 29
Technical Support Specialist for Absolute, providing remote support for corporate products. Resolves customer issues with service and technical skills.
🇨🇦 Canada – Remote
💵 $60k - $65k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
June 13
Join Brinqa as a Technical Support Engineer to assist clients with software-related issues in cybersecurity.
June 11
Join Softgic as a Support Engineer for IT support in a remote role focusing on digital transformation.
April 10
Provide remote IT support for MalOPlus Group Inc. in North America, resolving technical issues efficiently.
February 12
Join PurpleRain as a remote Technical Support Specialist and enhance customer support operations for our SaaS solutions.
The average salary for remote it support engineers in Canada is CA$85,063 per year. This is based on data from 2 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟡 Mid-level IT Support Engineer (2-4 yrs) | 2 | CA$85,063 |
You need strong troubleshooting skills, proficiency in operating systems (Windows, macOS, Linux), knowledge of networking concepts, and familiarity with help desk software. Good communication and problem-solving skills are also essential for remote work.
Typically, you need a degree in computer science, information technology, or a related field. Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE) can also enhance your qualifications.
Responsibilities include providing technical support to users, diagnosing and resolving hardware and software issues, managing user accounts and permissions, and maintaining documentation of support activities. You may also assist with system upgrades and security measures.
Benefits include flexible work hours, the ability to work from any location, reduced commuting time and costs, and a better work-life balance. Remote work allows you to support diverse clients and gain experience with various technologies.
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Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.