Remote Support Specialist Jobs in Canada

Search 60 work from home support specialist positions available in Canada. Your career in truly remote companies - apply today.

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Support Specialist
🇨🇦 Canada – Remote
💵 Minimum Salary
⚪️ Experience
60 Jobs
🆕 Date Added

15 hours ago

Brex

501 - 1000

💳 Fintech

💸 Finance

🏢 Enterprise

Support Specialist I providing support for Brex customers via email, phone, and chat. Passionate about customer support and using AI tools in a customer-centric environment.

🇨🇦 Canada – Remote

💵 $23 - $24 / hour

💰 Series D on 2022-05

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Yesterday

Abbott

10,000+ employees

⚕️ Healthcare Insurance

🧬 Biotechnology

💊 Pharmaceuticals

Technical Support Specialist performing installations and repairs of Abbott Diagnostics Division instrumentation. Providing support and training for proper operation at customer sites.

Yesterday

Teleperformance

10,000+ employees

🤝 B2B

🎯 Recruiter

Bilingual Customer Service Agent providing support for product installation and queries at Teleperformance. Building customer relationships and resolving issues in a remote contact center environment.

🗣️🇫🇷 French Required

2 days ago

Concentrix

10,000+ employees

🏢 Enterprise

🤖 Artificial Intelligence

🤝 B2B

Customer Service / Tech Support Rep providing technical support and customer service via inbound calls. Join a global organization focusing on personal development and growing customer relationships.

🇨🇦 Canada – Remote

💵 $21 / hour

💰 Venture Round on 1995-01

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

2 days ago

MaintainX

51 - 200

Technical Support Specialist providing customer support for MaintainX's mobile-first workflow management platform. Resolving customer issues and developing solutions for enterprise-level support processes.

🗣️🇫🇷 French Required

🗣️🇪🇸 Spanish Required

3 days ago

Job not on LinkedIn

AlgaeCal Inc.

51 - 200

🧘 Wellness

⚕️ Healthcare Insurance

🧬 Biotechnology

Customer Service Representative assisting customers with their bone health inquiries through various mediums. Engaging with customers and ensuring optimal service in a remote environment.

🇨🇦 Canada – Remote

💵 $52k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

3 days ago

Job not on LinkedIn

PayFacto

201 - 500

Bilingual Customer Support Specialist providing assistance to merchants during off-peak hours. Handling inquiries and coordinating urgent support requests during evenings and weekends.

🇨🇦 Canada – Remote

💰 Private Equity Round on 2021-08

⏱ Part Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🗣️🇫🇷 French Required

3 days ago

Job not on LinkedIn

Day Translations, Inc.

1001 - 5000

🤝 B2B

👥 B2C

Customer Support Representative handling client inquiries via phone, email, and chat. Educating about translation services while ensuring high client satisfaction for Day Translations.

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Client Support Specialist

November 26

Job not on LinkedIn

Kindsight

51 - 200

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

Client Support Specialist providing support via email, telephone, and chat for Kindsight products. Resolving user and product inquiries while maintaining client satisfaction in a remote environment.

🇨🇦 Canada – Remote

💵 $38k - $45k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

November 25

Job not on LinkedIn

Clipboard Health

51 - 200

⚕️ Healthcare Insurance

🏪 Marketplace

B2B Support Specialist providing fast, empathetic support for workplace customers across voice and email. Proactively solving issues to ensure a seamless customer experience supporting a health marketplace.

🌏 Anywhere in the World

💰 $30M Series C on 2022-02

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Product Support Specialist

November 25

Job not on LinkedIn

Jobber

501 - 1000

☁️ SaaS

🤝 B2B

Product Support Specialist working in a remote capacity responding to customer inquiries via live chat, phone, and email for a technology company supporting small businesses.

🇨🇦 Canada – Remote

💵 $50k - $67.6k / year

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

November 25

Job not on LinkedIn

Jobber

501 - 1000

☁️ SaaS

🤝 B2B

Customer Service Representative assisting customers through live chat, phone, or email in the Jobber ecosystem. Addressing inquiries, troubleshooting, and providing exceptional customer service.

🇨🇦 Canada – Remote

💵 $50k - $67.6k / year

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

November 25

Sully.ai

11 - 50

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

☁️ SaaS

Technical Support Specialist providing world-class AI support to Sully.ai's healthcare clients. Troubleshooting technical issues and ensuring rapid issue resolution across global operations.

🌏 Anywhere in the World

💵 $45k - $65k / year

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Product Support Specialist

November 25

Job not on LinkedIn

Snappy Kraken

51 - 200

🤝 B2B

💸 Finance

☁️ SaaS

Product Support Specialist providing technical support for Snappy Kraken's suite of products. Collaborating with clients to resolve issues and enhance product usage for digital marketing activities.

🇨🇦 Canada – Remote

💵 $45k - $50k / year

💰 $6M Series A on 2021-04

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

November 22

Samsara

1001 - 5000

🏢 Enterprise

🚗 Transport

🔐 Security

IT Specialist helping to create and support cloud-first IT strategy at Samsara. Focusing on system management and collaboration tools for rapid company growth.

🇨🇦 Canada – Remote

💵 $88.8k - $115k / year

💰 Seed Round on 2014-08

⏰ Full Time

🟠 Senior

💝 Customer Support

November 20

Unbounce

201 - 500

☁️ SaaS

🛍️ eCommerce

IT Support Specialist providing technical support for Unbounce employees in a remote setting. Responsible for incident resolution, onboarding, and improving IT workflows.

🇨🇦 Canada – Remote

💵 $68k - $78k / year

💰 Series A on 2020-06

⏰ Full Time

🟢 Junior

🟡 Mid-level

💻 IT Support

November 18

Copart

5001 - 10000

Customer Service Representative providing exceptional customer support for Copart’s global online vehicle auction services. Handling calls and facilitating vehicle releases with an emphasis on customer satisfaction.

🇨🇦 Canada – Remote

💵 $19 - $25 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

Tech Support Specialist

November 15

Job not on LinkedIn

Lido Finance

51 - 200

₿ Crypto

🌐 Web 3

Tech Support Specialist ensuring seamless IT support for contributors globally working with Lido software. Collaborating with DevOps and SecOps to resolve technical issues and improve user experience.

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

November 14

Job not on LinkedIn

ERP Support Specialist providing ongoing functional and technical ERP support at EMCO Corporation. The role involves support inquiries, incident management, and collaboration with other teams.

🇨🇦 Canada – Remote

💵 $50k - $55k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🗣️🇫🇷 French Required

November 12

Smile.io

51 - 200

☁️ SaaS

🛍️ eCommerce

🤝 B2B

T2 Technical Support Specialist assisting ecommerce merchants in resolving technical issues and optimizing their loyalty programs. Focused on collaborations with Product, Engineering, and Customer Success teams.

🇨🇦 Canada – Remote

💵 $72k / year

💰 $1M Seed Round on 2012-05

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

+41 More Support Specialist Jobs Available!

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Top Companies Hiring Remote Support Specialists in Canada

7shifts: Team Management for Restaurants

201 - 500

💰 $80M Series C on 2022-02

Job Openings

AndGo by Goodyear

Transport • SaaS • Enterprise

11 - 50

Job Openings

Aperia

Fintech • Compliance • SaaS

201 - 500

Job Openings

Astucemedia

Media • Sports • B2B

11 - 50

Job Openings

CoVet

Artificial Intelligence • Healthcare Insurance • Veterinary

11 - 50

Job Openings

Remote support specialist salary expectations in Canada

The average salary for remote support specialists in Canada is CA$77,099 per year. This is based on data from 274 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.

Below is a breakdown of salary data by years of experience:

ExperienceNumber of roles analyzedAverage Salary

🟢 Junior Support Specialist (1-2 yrs)

120CA$77,000

🟡 Mid-level Support Specialist (2-4 yrs)

134CA$73,460

🟠 Senior Support Specialist (5-9 yrs)

19CA$107,453

🔴 Lead Support Specialist (10+ yrs)

1CA$0

How long does it take for companies to hire a remote support specialist in Canada?

We analyzed 223 job listings in the last year and found it takes about 35 days for employers to close a job opening.

The most in-demand skills for support specialists in Canada

We reviewed 274 job postings and found the top 10 skills employers are asking for most often are:

Technical support41.4%
Customer support27.6%
Troubleshooting27.6%
Problem solving25.9%
Communication24.1%
Documentation24.1%
Customer service22.4%
Sql20.7%
Saas15.5%
Jira13.8%

Frequently asked questions

You need strong communication and problem-solving skills, proficiency with helpdesk software and remote support tools, and a good understanding of technical issues related to your field. Patience, empathy, and the ability to work independently are also important.

Typically, a high school diploma or equivalent is required, though a bachelor's degree in a relevant field can be beneficial. Experience in customer service or technical support is often preferred, along with certifications in relevant technologies or software.

Responsibilities include providing technical support to clients, troubleshooting and resolving issues remotely, documenting support interactions, and collaborating with other teams to improve services. You'll also need to maintain up-to-date knowledge of technology and tools used by your organization.

Benefits include flexible working hours, the ability to work from any location, reduced commuting costs, and a better work-life balance. Remote work also allows for a broader range of job opportunities and the chance to collaborate with diverse teams.

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