1840 & Company
1001 - 5000 employees
Founded 2014
📦 Logistics
📣 Marketing
✈️ Travel
Logistics • Marketing • Travel
1840 & Company is a global talent agency that specializes in providing tailored staffing solutions through recruitment process outsourcing, staff augmentation, and direct placements. They focus on enhancing operational efficiency and growth for various sectors, including healthcare, real estate, and finance. With a strong emphasis on access to a diverse and skilled workforce, they aim to reduce hiring costs and optimize client operations through innovative solutions.
Customer Service Representative
🕒 March 17
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1840 & Company
1001 - 5000 employees
Founded 2014
📦 Logistics
📣 Marketing
✈️ Travel
Logistics • Marketing • Travel
1840 & Company is a global talent agency that specializes in providing tailored staffing solutions through recruitment process outsourcing, staff augmentation, and direct placements. They focus on enhancing operational efficiency and growth for various sectors, including healthcare, real estate, and finance. With a strong emphasis on access to a diverse and skilled workforce, they aim to reduce hiring costs and optimize client operations through innovative solutions.
📋 Description
• Be the primary agent for servicing all subscription-based customers • Answer, screen, and follow up with incoming calls, emails, and live chats • Respond to customer inquiries and concerns in a professional and timely manner • Work with existing database of customers and new customers • Drive administrative systems and technology • Support other team members as needed
🎯 Requirements
• Must possess positive and flexible attitude • Have strong verbal and written communication skills • Ability and preference to work independently with minimum supervision • Be comfortable with and/or learning various applications and systems • Capable of working on multiple tasks with various deadlines simultaneously • Previous customer service, outbound sales and/or call center experience is considered an asset • Capable to work on a graveyard shift.
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