Consultor ServiceNow

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🕒 January 6

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4MATT

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

🔒 Cybersecurity

☁️ SaaS

💰 Angel Round on 2019-06

ITAM • Cybersecurity • SaaS

4MATT is a leading partner in IT Asset Management (ITAM) and Configuration Management Database (CMDB) solutions in Latin America, focused on transforming business operations through intelligent governance and the implementation of systems like ServiceNow. With a strong emphasis on maximizing digital maturity and operational efficiency, the company supports organizations with tailored strategies and process structures that enhance value and drive innovation while ensuring compliance and control over IT assets.

📋 Description

• Implementation and configuration of ServiceNow solutions to meet clients' specific needs. • Provide support to clients in resolving questions related to the ServiceNow platform. • Assist in preparing training sessions for end users on how to effectively use the ServiceNow platform. • Support creation, creation and/or updating of technical documentation, including user manuals, implementation guides, standard operating procedures, etc. • Properly document developed code, implemented processes, and adopted technical solutions, ensuring knowledge transfer and facilitating future maintenance. • Participate in quality testing to ensure that implemented solutions meet client requirements and are free of defects. • Work closely with clients to understand their business needs and translate them into functional and technical requirements for implementation in ServiceNow. • Work closely with other team members to ensure the success of ServiceNow projects.

🎯 Requirements

• Bachelor's degree. • Implementation and configuration of ServiceNow solutions to meet clients' specific needs. • Provide support to clients in resolving questions related to the ServiceNow platform. • Assist in preparing training sessions for end users on how to effectively use the ServiceNow platform. • Properly document developed code, implemented processes, and adopted technical solutions. • Participate in quality testing to ensure that implemented solutions meet client requirements and are free of defects. • Work closely with clients to understand their business needs and translate them into functional and technical requirements for implementation in ServiceNow. • Work closely with other team members to ensure the success of ServiceNow projects.

🏖️ Benefits

• Quarterly bonus based on individual target achievement. • 100% subsidy for certifications in technologies and frameworks. • 50% reimbursement for English courses. • Reimbursement for internet and phone expenses. • Short Friday (half-day work on Fridays). • Day off on your birthday. • Meal or Food Allowance. • Corporate health plan. • Wellhub (GymPass) or TotalPass: access to major gym networks, studios, and wellness apps. • Life insurance. • Childcare assistance for employees with children aged 0 to 60 months.