Salesforce Administrator

🔥 14 hours ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🌐👷 Salesforce Administrator

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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8am

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2005

⚖️ Legal

☁️ SaaS

💳 Fintech

💰 Private equity on 2024-08

Legal • SaaS • Fintech

8am is a professional business platform that helps law firms, accounting firms, associations, and other professional services manage billing, payments, compliance, and case/practice workflows. The company offers a suite of SaaS products — including LawPay, MyCase, CasePeer, DocketWise, CPACharge, ClientPay, and AffiniPay — that combine payments, practice management, document and case tools, and practical AI features to automate work, improve cash flow, and maintain industry-specific compliance. 8am emphasizes secure, compliant payments (PCI Level 1, IOLTA compliance for legal), integration with other tools, and measurable time and productivity savings for professionals.

📋 Description

• Own day-to-day configuration, support, maintenance, and customization of the Salesforce instance and integrations • Partner with stakeholders to uncover problems, translate requirements into technical designs, balance priorities, and drive successful launches • Evaluate business processes, identify gaps and inefficiencies, and redesign processes so Salesforce supports them • Design, build, and maintain scalable, well-governed Salesforce architecture • Build with Flow and declarative tools, make build-versus-code decisions, and partner with developers or contribute to Apex and Lightning Web Components • Manage profiles, roles, permission sets, and sharing settings • Provide user support, monitor data quality and system health, diagnose root causes, and implement permanent fixes • Manage documented, reviewed, and approved changes through QA, UAT, and production • Create test plans and conduct functional, regression, and UAT testing • Identify and adopt practical AI capabilities to improve productivity and user outcomes • Maintain documentation, create training, and collaborate with admins, developers, operations, and enablement teams • Stay current on Salesforce releases and recommend improvements

🎯 Requirements

• 2+ years of hands-on experience as a Salesforce Administrator • Salesforce Administrator certification preferred; Advanced Administrator or Platform App Builder a plus • A bachelor's degree in computer science or equivalent work experience • Strong written and verbal communication skills, with the ability to work effectively with both business and technical teams • Strong business analysis skills, including requirements gathering and process mapping • Ability to diagnose issues to the root cause, prioritize competing requests, and deliver lasting fixes • Strong command of Flow and declarative tools, with a track record of building scalable automation • Working knowledge of Apex and Lightning Web Components • Solid grasp of Salesforce data and security models • Experience with API-based integrations, including configuring, monitoring, and troubleshooting connections • Curiosity about AI and a habit of testing new tools • Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation

🏖️ Benefits

• Statutory Benefits – Full compliance with Colombian social security (health, pension, and risk coverage) • Staff Referral Bonus – Rewards for referring great candidates to the 8Team • Paid Sick Leave – Covered from day one, with EPS support after the 2nd day • Flexible Time Off (FTO) – Up to 15 paid days off per year • Parental Leave – Maternity and paternity leave in line with Colombian law • Company Holidays – Paid time off for all official Colombian public holidays

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