Senior Salesforce Administrator

🔥 14 hours ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟠 Senior

🌐👷 Salesforce Administrator

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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8am

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2005

⚖️ Legal

☁️ SaaS

💳 Fintech

💰 Private equity on 2024-08

Legal • SaaS • Fintech

8am is a professional business platform that helps law firms, accounting firms, associations, and other professional services manage billing, payments, compliance, and case/practice workflows. The company offers a suite of SaaS products — including LawPay, MyCase, CasePeer, DocketWise, CPACharge, ClientPay, and AffiniPay — that combine payments, practice management, document and case tools, and practical AI features to automate work, improve cash flow, and maintain industry-specific compliance. 8am emphasizes secure, compliant payments (PCI Level 1, IOLTA compliance for legal), integration with other tools, and measurable time and productivity savings for professionals.

📋 Description

• Own the configuration, support, customization, and integrations of the Salesforce instance • Serve as escalation point for complex Salesforce issues • Lead the Salesforce roadmap from discovery to launch with business and technical stakeholders • Design and improve business processes supported by Salesforce • Set standards for scalable org architecture, data models, page layouts, validation rules, and automation • Build with Flow and declarative tools and partner with developers or contribute to Apex and Lightning Web Components when appropriate • Own security design across profiles, roles, permission sets, and sharing settings • Lead access reviews • Coach and mentor junior administrators • Lead complex cross-functional projects from scoping through delivery • Provide user support and monitor data quality and system health • Define and improve change management, QA, UAT, production deployment, and sandbox practices • Set testing standards and ensure functional, regression, and UAT testing • Identify and adopt practical AI capabilities • Maintain documentation, build training, and monitor Salesforce releases

🎯 Requirements

• 4+ years of hands-on experience as a Salesforce Administrator • Salesforce Administrator certification preferred • Advanced certifications (Advanced Administrator, Platform App Builder, Consultant) a plus • Strong business analysis skills, including requirements gathering and process mapping • Demonstrated experience mentoring junior team members and leading projects or initiatives • Strong written and verbal communication skills • A bachelor’s degree in computer science or equivalent work experience • Strong ability to diagnose issues to the root cause, prioritize competing requests, and deliver lasting fixes • Expert command of Flow and declarative tools • Working knowledge of Apex and Lightning Web Components • Deep understanding of Salesforce data and security models • Experience with API-based integrations • Release management experience, including sandbox strategy, Salesforce DX or change sets, and Git-based workflows • Curiosity about AI and experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation

🏖️ Benefits

• Statutory Benefits – Full compliance with Colombian social security (health, pension, and risk coverage) • Staff Referral Bonus – Rewards for referring great candidates to the 8Team • Paid Sick Leave – Covered from day one, with EPS support after the 2nd day • Flexible Time Off (FTO) – Up to 15 paid days off per year • Parental Leave – Maternity and paternity leave in line with Colombian law • Company Holidays – Paid time off for all official Colombian public holidays

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