AAR
5001 - 10000 employees
💰 Post-IPO Debt on 2022-12
AAR is an independent provider of services to the commercial aviation and government markets worldwide. The company was incorporated in 1955 and today has revenues of approximately $1.8 billion with more than 6,000 employees in 20 countries. AAR’s aftermarket expertise and award-winning aviation services, which can be integrated or leveraged separately, help customers increase efficiency and reduce costs while maintaining high levels of quality, service and safety. We are a trusted partner to customers in over 100 countries delivering competitiveness so they can focus on transporting passengers, cargo and parts around the world.
Product Support Specialist – Aviation IT
Job not on LinkedIn
🕒 March 6
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AAR
5001 - 10000 employees
💰 Post-IPO Debt on 2022-12
AAR is an independent provider of services to the commercial aviation and government markets worldwide. The company was incorporated in 1955 and today has revenues of approximately $1.8 billion with more than 6,000 employees in 20 countries. AAR’s aftermarket expertise and award-winning aviation services, which can be integrated or leveraged separately, help customers increase efficiency and reduce costs while maintaining high levels of quality, service and safety. We are a trusted partner to customers in over 100 countries delivering competitiveness so they can focus on transporting passengers, cargo and parts around the world.
📋 Description
• Act as a liaison between airline customers and programming department • Identify, research, and resolve technical and software problems • Track and monitor customer issues for timely response • Liaison with Development Department to document customer specifications • Test software program modifications and report technical problems • Collaborate with Technical Writing Department for documentation • Conduct customer training (on-site or at Trax location) • Manage and coordinate customer projects • Oversee implementations with support of corporate team • Other duties as assigned.
🎯 Requirements
• Bachelor’s Degree in Aviation, Business or related field • 3-5 years of experience in the aviation field • Experience with Technical Records, Engineering, Maintenance, and/or Software Implementations • Experience working with Trax or similar aviation maintenance software • Proficiency in the English language • Ability to speak multiple languages, preferred • Outstanding Communication skills – both verbal and written • Must have excellent communication, teamwork, and problem-solving skills • Excellent customer service skills • Attention to customer issues with a sense of urgency.
🏖️ Benefits
• 50%+ of domestic and international travel • Relocation may be required
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