Clinical Associate, CRM

🔥 25 minutes ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Abbott

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1888

🏥 Healthcare

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare • Healthcare Insurance • Biotechnology

Abbott is a global healthcare company committed to advancing medical technologies and improving lives around the world. It offers a broad range of leading products in diagnostics, medical devices, nutrition, and branded generic medicines. Abbott's innovations such as the FreeStyle Libre glucose monitoring systems and BinaxNOW rapid antigen tests are transforming diabetes management and COVID-19 response. Through its partnerships and initiatives, Abbott aims to foster health equity, improve access to healthcare, and address critical health challenges like malnutrition and infectious diseases. Abbott is also dedicated to sustainability and social responsibility, striving to make life-changing technologies accessible and affordable.

📋 Description

• Provide accurate and timely technical information, advice, and assistance regarding Abbott's products and services before, during, and after transactions • Communicate with customers and clients via email, phone, or online discussion boards • Answer customer inquiries, understand technical questions, assess needs, and suggest or promote alternative products or services • Apply established procedures or develop new solutions to solve technical problems • Manage cases and follow up on outstanding case status • Maintain up-to-date customer records using databases and computerized systems • Track the volume, content, and outcomes of customer inquiries • Access information, checklists, scripts, guidelines, and other materials for customer responses

🎯 Requirements

• Engineers or bachelor's degree in fields related to Nursing, Biomedical Engineering, Bionics, Mechatronics, or the Healthcare sector • 1 year of experience • Valid driver's license (preferred) • Valid visa and passport for training programs (preferred) • Schedule flexibility and availability required

🏖️ Benefits

• Career development with an international company • Company vehicle provided • Diverse opportunities for career growth • Equal opportunity employer committed to employee diversity

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