M365 Platform Engineer

🔥 0 minutes ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🏗️ Platform Engineer

👻 Ghost score 10%

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Accendra Health

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1882

🏥 Healthcare

🤝 B2B

👥 B2C

Healthcare • B2B • B2C

Accendra Health is a healthcare company (formerly Owens & Minor, Inc. ) focused on home-based care delivery and medical supplies. Backed by its Apria and Byram Healthcare brands, Accendra provides a broad portfolio of essentials for diabetes, sleep health, wound care, respiratory care, urology, and ostomy, and connects patients, providers, and insurers to improve outcomes. The company operates a nationwide network of over 250 service locations and employs more than 6,000 teammates, emphasizing patient support, care coordination, and distribution of durable medical equipment and related services.

📋 Description

• Support and contribute to the overall M365 roadmap and strategy • Ensure complete application integration solutions with datacenter design • Plan core implementation strategies to support new and forecasted requirements • Partner with key business and product stakeholders and architects to ensure strategy is compliant with demand and requirements • Resolve complex interoperability problems • Design structured datacenter capacity planning and monitoring strategy • Work closely with multi-discipline Technical Architects on solution development • Function as a Tier-4 escalation point during major outages or critical downtime windows • Ensure corporate regulations, security, and legal requirements are maintained globally • Define cloud architecture requirements for Enterprise Infrastructure • Review proposed technology functions, collect requirements, and determine demands for overall system architecture and interoperability with internal corporate private cloud • Present plans to project and governance teams and agree on execution • Provide escalation-level support for urgent and critical organizational requests • Mentor technical teams on complex solutions and operational impact • Partner with operations organizations for continuous improvement and shift-left incident management • Optimize M365 automation and administration to eliminate human actions • Collaborate with application stakeholders • Perform problem management, root cause analysis, and remediation • Design and architect mail flow for new applications and business projects

🎯 Requirements

• Bachelor degree in Computer Science, Management Information Systems, or comparable discipline or equivalent work experience • 4+ years as a Sr. Engineer role with proven experience in datacenter/service for a global datacenter • 8 years of experience in Information Technology in the management, configuration, modification, installation, and evaluation of network systems hardware and software • Experience developing, documenting, and communicating technical implementation designs and turning them over to deployment engineers • Expert experience with Data Center Architecture - Network, Servers, Storage • Ability to work on a heterogeneous network consisting of different hardware manufacturers • Strong vendor management • Must be able to work occasional weekends and after hours • Must be able to travel domestically and internationally • Define monitoring, metrics, configuration, and turn over to operations management • Excellent organizational skills and solid team player • Solid analytical skills to troubleshoot high level, complex technical problems • Able to work with little to no guidance • Excellent verbal, written, and communication skills, able to communicate to both technical and non-technical people • Maintain a high degree of professionalism and integrity

🏖️ Benefits

• Medical, dental, and vision care coverage • Paid time off plan • 401(k) Plan • Flexible Spending Accounts • Basic life insurance • Short-and long-term disability coverage • Accident insurance • Teammate Assistance Program • Paid parental leave • Domestic partner benefits • Mental, physical, and financial well-being programs