Client Services Officer

Job not on LinkedIn

🔥 1 hour ago

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

👻 Ghost score 17%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Access Offshoring

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🤝 B2B

🎯 Recruiter

B2B • Recruitment

Access Offshoring is a company that provides offshoring and remote staffing services to other businesses. Based on the company name and available website fragments, it appears to help firms source, onboard, and manage offshore talent (e. g. , remote employees or contractors) to support business operations. The company primarily operates as a service provider to other businesses rather than to consumers.

📋 Description

• Answer, screen, and transfer incoming phone calls • Respond to client enquiries and administrative requests • Provide support to clients and internal team members • Manage client correspondence and follow up requests • Manage and monitor the ASIC Bot, investigating and resolving exceptions • Process company changes and complete ASIC lodgements • Assist with company incorporations, trust establishments, and superannuation fund establishments • Prepare and lodge ABN, TFN, GST, and PAYG registration applications • Complete general ASIC-related and corporate secretarial tasks • Maintain accurate corporate records, documentation, and lodgements • Manage and monitor the Post Bot daily • Process and distribute correspondence and respond to related queries • Monitor and manage shared inboxes • Send documents to clients for review and signature and follow up as required • Coordinate and assist with tax return lodgements and related documentation • Maintain records and follow up outstanding matters to completion • Provide administrative support to the Business Services Manager, directors, employees, and broader team • Assist with operational and administrative tasks • Identify and resolve client service issues • Contribute to improvements in systems, processes, procedures, and workflows • Respond to internal requests for business information • Support team members during increased workloads and undertake ad hoc duties as directed

🎯 Requirements

• Previous experience in client services, administration, corporate secretarial support, accounting, taxation, legal, or professional services • Experience working with ASIC-related processes and corporate secretarial matters is highly desirable • Familiarity with Australian business registrations, including ABN, TFN, GST, and PAYG • Strong administrative and organisational skills, with excellent attention to detail • Excellent written and verbal communication skills • Ability to manage multiple tasks, competing priorities, and deadlines effectively • Strong computer literacy and confidence working with online systems, workflow platforms, shared inboxes, and automated processes • Ability to work independently while also contributing effectively within a team • Strong problem-solving skills and a proactive approach to resolving issues • High level of professionalism and commitment to maintaining client confidentiality • Ability to quickly learn new systems, processes, and technologies • Strong customer service mindset with a focus on accuracy, responsiveness, and delivering a positive client experience

🏖️ Benefits

• Work from Home Allowance • HMO for you and a dependent • 20 Days Annual Leave AND 5 Days Sick Leave • Government Benefits and 13th Month Pay • Computer Equipment • Opportunities for growth • Competitive Salary • 100% work from home model