Lead Solutions Engineer

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Acquia

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

☁️ SaaS

🏢 Enterprise

🛍️ eCommerce

💰 Secondary Market on 2018-08

SaaS • Enterprise • eCommerce

Acquia is a company that provides the Acquia Digital Experience Platform (DXP), which is built on the industry-leading Drupal open-source CMS. The platform is designed to help organizations manage their digital presence more effectively, with a suite of tools that include content management, SEO optimization, customer data management, and more. Acquia offers solutions for various industries, such as healthcare, government, and retail, to enhance their digital customer journeys. The platform integrates with over 80 tools, facilitating collaborative content creation and optimized delivery. Acquia is recognized as a leader in digital experience platforms and is committed to accessibility and customer success.

📋 Description

• Be the technical lead responsible for identifying, validating, and accelerating cross-sell opportunities within Acquia’s top Global Accounts, focusing on the adoption of multiple DXP components • Partner directly with Global Account Directors to develop and execute technical account plans, mapping Acquia's entire product suite (Drupal Cloud, Marketing Cloud, Data/Personalization) to the client's future state digital roadmap and business priorities. • Drive a value-based sales approach by translating complex architectural solutions into clear, quantifiable business outcomes and Return on Investment (ROI) for executive stakeholders. • Serve as the primary, long-term technical contact for C-level and VP-level client executives, providing strategic guidance on digital strategy, cloud adoption, and MarTech/AdTech trends. • Lead the technical discovery, design, and presentation of highly integrated, multi-product DXP solutions tailored for the scale and complexity of Global 2000 organizations. • Act as the internal technical authority, ensuring that all proposed cross-sell solutions are architecturally sound, scalable, and aligned with the client’s existing environment and Acquia's long-term product vision. • Proactively anticipate and neutralize competitive technical threats within the existing customer base, reinforcing Acquia's unique value and strategic position. • Design and execute highly impactful custom demonstrations and Proof-of-Concepts (PoCs) that clearly illustrate the integration and business benefits of expanding the Acquia footprint. • Act as a key technical mentor and escalation point for the wider global Solutions Engineering team, coaching on advanced cross-sell methodologies, large-scale account strategy, and emerging technologies (e.g., GenAI in DXP). • Serve as the critical feedback loop to Acquia’s Product and Engineering teams, synthesizing insights from Global Accounts to influence the product roadmap and ensure it addresses the most complex needs of the enterprise market. • Represent Acquia as a domain expert at global summits, executive briefings, and industry events, publishing thought leadership content that reinforces Acquia’s position as a DXP leader.

🎯 Requirements

• Minimum of 8+ years in a Solutions Engineering, Solution Architect, or Consulting role, with significant experience focused on cross-selling and expansion within named Global/Strategic Accounts. • Deep technical and functional expertise across the Digital Experience Platform (DXP) landscape, including core CMS (Drupal a strong plus), Personalization. • Expert-level knowledge of modern enterprise web architectures, public cloud platforms (AWS, Azure, or GCP), microservices, API strategy, and security best practices. • Proven ability to engage in strategic commercial discussions, align technical solutions with financial outcomes, and articulate complex value propositions to C-level business audiences. • Exceptional executive-level presentation, communication, and negotiation skills, with the ability to lead discussions with technical architects and business leaders simultaneously.

🏖️ Benefits

• This is a highly autonomous, global role requiring a self-starter who embraces complexity and thrives on high-impact strategic work. The ability to work across time zones and lead diverse, virtual teams is essential. The role will require travel internationally