IT Analyst – Automation, Internal Systems

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🕒 March 25

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ACS Pro

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🏢 Enterprise

🔒 Cybersecurity

SaaS • Enterprise • Cybersecurity

ACS Pro is a Brazilian IT solutions and consulting company that partners with ManageEngine and Zoho to provide SaaS-based IT management, security, and automation tools and services to businesses. They offer identity and access management, privileged access control, unified endpoint management, patching, IT service management (ITSM), observability, SIEM/log management, and Zoho business applications, along with implementation, customization, and support to help organizations improve security, compliance, and operational efficiency.

📋 Description

• Manage and maintain the internal IT environment (servers and systems) • Administer virtualized environments (VMware and/or Proxmox) • Manage Windows and Linux servers (users, services, permissions, etc.) • Deploy and sustain solutions within the Zoho ecosystem (CRM, Desk, Analytics, People) • Map and improve internal processes through automation • Develop integrations between systems (APIs, webhooks, JSON) • Create scripts and automations to reduce manual work • Provide internal technical support • Investigate and resolve incidents and problems • Document processes, environments, and best practices • Interact with vendors (in Portuguese and English)

🎯 Requirements

• Practical knowledge of IT infrastructure • Experience with virtualization (VMware or Proxmox) • Windows Server administration • Linux server administration (Ubuntu/CentOS) via terminal • Basic networking knowledge (IP, basic routing, VPN, firewall) • Programming logic / automation • Experience with programming languages (JavaScript, Python, or similar) • Knowledge of REST APIs, webhooks, and JSON • Ability to diagnose problems • Practical experience using AI tools (e.g., ChatGPT, Cursor, or similar) for: development and scripting support, debugging, code generation and review • Ability to critically validate responses • Bachelor's degree in IT or a related field • Technical English

🏖️ Benefits

• Meal allowance: R$720.00 • Home office allowance: R$100.00 • SulAmérica Wellhub health plan