NetSuite Functional Consultant Mid/Senior

Job not on LinkedIn

🕒 July 10

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Active Cloud Solutions

Active Cloud Solutions

51 - 200 employees

Founded 2013

☁️ SaaS

🏢 Enterprise

SaaS • Enterprise • Consulting

Active Cloud Solutions is a pioneering consulting firm in Brazil specializing in the implementation of Oracle NetSuite, the world's leading ERP and CRM cloud solution. They help businesses streamline operations across various departments, including sales, finance, and supply chain, through integrated and scalable cloud solutions. Their expert team provides support from project initiation to ongoing maintenance, ensuring that clients can successfully grow and innovate with their business management systems.

📋 Description

• Work independently to maintain NetSuite, ensuring operational continuity by handling incidents (level 2/3) and service requests, and by leading small improvement implementations aligned with business needs. • Respond to support incidents and requests (level 2/3), perform root-cause analysis and propose effective solutions. • Carry out small functional improvements and configurations in NetSuite modules. • Document solutions, procedures and support evidence (ticket records, runbooks). • Monitor and follow up on open tickets, ensuring SLA compliance and proactive communication with the client. • Identify recurring incident patterns and propose preventive improvements. • Assist key users with operational questions and provide ad-hoc user guidance.

🎯 Requirements

• Hands-on experience with NetSuite (support/maintenance or implementing improvements). • Proficiency in core NetSuite modules (Financials, Procure-to-Pay, Inventory, Order-to-Cash and Tax/Fiscal). • Expertise in Oracle NetSuite Brazil Localization. • Experience in functional support (incident analysis, prioritization, SLA management). • Analytical, organized profile with a focus on meeting response deadlines. • Bachelor’s degree or technical degree in systems, business administration, accounting or related fields.

🏖️ Benefits

• Day off • TotalPass • 15 days paid leave • Career development plan

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