Growth Product Manager – CS Team

🕒 September 7

🇷🇸 Serbia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

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Logo of Adapty.io

Adapty.io

51 - 200 employees

Founded 2020

☁️ SaaS

🤝 B2B

💰 $2M Seed Round - Adapty on 2022-03

SaaS • B2B

Adapty is a revenue management platform for in-app purchases and mobile subscriptions. It provides developer SDKs (iOS, Android, React Native, Flutter, Unity, etc. ), a no-code paywall and flow builder, A/B testing, revenue and LTV analytics, refund reduction tools, integrations with analytics and payment systems, and web-to-app funnels. Adapty helps developers, marketers, and app owners integrate and manage subscriptions quickly without server code, optimize paywalls and pricing, run experiments, and sync purchase events to other services. It targets indie apps, startups, publishers, and enterprises and emphasizes high reliability, SOC2-level security, and customer support.

📋 Description

• Own a portfolio of 30–40 clients as their main point of contact and accountable owner for retention, health, and growth • Onboard new clients after Sales handoff, guide integration, help build their first funnel and paywall, and launch campaigns • Audit client use of Adapty, identify underused features, and drive full product adoption • Identify at-risk accounts early and act before renewal is in question • Run paywall and user-acquisition analyses and recommend concrete A/B tests to increase subscription revenue • Identify expansion opportunities across the product line and own cross-sell deals through close • Gather and relay customer feedback, bugs, and feature requests to the product team and follow up on critical issues • Answer detailed technical questions and support complex use cases • Turn customer insights into commercial opportunities

🎯 Requirements

• Hands-on experience with in-app subscriptions • Full-cycle mobile growth background, ideally including user acquisition, funnel optimization, monetization, and A/B testing • Fluent English, written and spoken • Comfortable with sales and commercial conversations • Sharp mind and strong communication skills • Independent and proactive account ownership • Nice to have: experience at a SaaS company in the mobile industry • Nice to have: working knowledge of Amplitude, Meta Ads, and creative testing • Nice to have: measurable account expansion or upsell track record in a previous CS role • Nice to have: familiarity with support/CRM tools

🏖️ Benefits

• Exceptional compensation directly tied to your results • Flexible remote work • Option to work onsite in the Belgrade or London offices • Language learning • Sports benefits • Health insurance • Laptop coverage

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