Acquisition and Onboarding Lead

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🔥 0 minutes ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟠 Senior

🚀 Onboarding Specialist

👻 Ghost score 10%

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Addi

WebsiteLinkedInAll Job Openings

201 - 500 employees

💳 Fintech

🛍️ eCommerce

👥 B2C

Fintech • eCommerce • B2C

Addi es una empresa de tecnología que busca impulsar y habilitar el comercio digital en Latinoamérica. En Addi, quieren que las personas compren lo que quieran, cuando quieran, de forma fácil, rápida y transparente, sin intereses, sin costos adicionales, sin papeleo y sin complicaciones.

📋 Description

• Accelerate marketplace GMV expansion and commercial scaling • Directly source, negotiate, and close Tier 1 and Tier 2 merchants • Structure and lead cross-functional pipeline governance • Onboard 24 active Tier 1 and Tier 2 merchants through targeted outbound strategies and multi-category sales cycles • Route pure enterprise opportunities to the dedicated enterprise team • Maintain an active pipeline of 100 to 120 prospective merchant accounts • Evaluate commercial opportunities with the Marketplace Supply Head and prioritize high-value leads • Enforce clear pipeline stage-progression criteria • Lead weekly commercial and onboarding business reviews from Month 1 • Track the complete merchant acquisition journey and report stage drop-off reasons • Resolve operational bottlenecks across Sales, Marketing, and Product • Lead monthly cross-sell review cadence • Coordinate cross-functional operations to increase cross-sell merchant activations from 14 to 20 accounts monthly • Audit and structure Salesforce sales-stage updates • Establish key business triggers and provide reliable metrics for executive forecasting

🎯 Requirements

• Exceptional executive presence and influence-based leadership • Superior C-suite presence with merchant decision-makers • Ability to lead cross-functional initiatives and align stakeholders without formal authority • Complete fluency in written and spoken Spanish and English • Proven experience in strategic prospecting and pipeline architecture • Experience building structured outbound territory plans for high-value Tier 1 and Tier 2 retail merchants • Advanced command of Salesforce and HubSpot CRM architectures • Quantitative rigor in funnel analysis and stage-conversion tracking • Experience managing complex, multi-threaded commercial negotiations • Ability to align economic buyers, legal teams, technical leads, and marketing directors • Ability to manage multiple long-cycle negotiations in parallel • Ability to translate commercial frameworks, point-of-sale credit value drivers, and checkout integration terms into merchant agreements • Extreme tenacity, autonomy, and fast-paced startup mindset • Experience owning sales quotas and acquisition process improvements • Resilience and creative problem-solving when handling objections and onboarding friction • Expertise in financial acumen and retail unit economics • Knowledge of retail margins, inventory turn rates, e-commerce conversion, product velocity, and basket size • Existing C-level network across retail, e-commerce, consumer brands, or marketplace sectors in Latin America (preferred) • Prior experience in top-tier strategy consulting or commercial partnerships within fintech, payments, or point-of-sale financing ecosystems (preferred)

🏖️ Benefits

• Competitive compensation • Equity in the company • Benefits that go beyond the basics to support your growth • Opportunity to work on a meaningful financial inclusion problem • Ownership and influence over technology, strategy, culture, and values • High-impact growth opportunity in a rapidly scaling fintech • Work alongside a world-class international team • Interview recording may be opted out of without impacting candidacy • Interview feedback is provided regardless of outcome

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