Telemarketing Customer Service Representative

đŸ”„ 4 minutes ago

đŸ‡§đŸ‡· Brazil – Remote

đŸ’” R$1.6k - R$1.6k / month

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💝 Customer Support

đŸ‘» Ghost score 0%

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đŸ—ŁïžđŸ‡§đŸ‡·đŸ‡”đŸ‡č Portuguese Required

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Logo of Adecco

Adecco

10,000+ employees

đŸ’Œ Consulting

đŸ„ Healthcare

📩 Logistics

Consulting ‱ Healthcare ‱ Logistics

Adecco is a global human resources and staffing company that provides end-to-end talent solutions including temporary and permanent staffing, recruitment process outsourcing (RPO), outsourcing, IT and telecom staffing, and specialized recruitment. It partners with employers to deliver tailored workforce plans, talent acquisition, and HR outsourcing services, and supports jobseekers with career placement and employability assistance across Brazil.

📋 Description

‱ Provide customer service via phone, email, chat, or WhatsApp ‱ Log and track support tickets in the system ‱ Answer questions and provide support with orders, exchanges, and payments ‱ Escalate inquiries to the appropriate departments ‱ Handle complaints and work toward solutions ‱ Assist with customer satisfaction surveys and process improvement

🎯 Requirements

‱ High school diploma required (proof of completion required) ‱ Must be at least 18 years old ‱ Professional experience: No experience required ‱ Availability to work from 7:40 a.m. to 2:00 p.m. or from 2:00 p.m. to 8:20 p.m., Monday through Saturday

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