Customer Development Manager, IT Services

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Adfinis

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2000

🔒 Cybersecurity

Cybersecurity • IT Services • Open Source Technologies

Adfinis is an IT service company specializing in custom solutions to enhance IT efficiency and manage IT services for businesses. They implement DevOps philosophy, focus on digital sovereignty and comprehensive cybersecurity, and offer cloud and open source solutions leveraging partners like GitLab, HashiCorp, Red Hat, and SUSE. Adfinis also emphasizes innovation and sustainable IT through their expertise in open source technologies.

📋 Description

• Generate new leads through targeted research and prospecting activities • Qualify, negotiate and close deals up to CHF 200,000 • Support customers with complex issues promptly and effectively • Build and maintain customer relationships through regular communication • Anticipate and capitalize on upsell and cross-selling opportunities • Develop and implement targeted customer retention measures • Inform internal stakeholders about customer needs • Develop roadmaps for A‑accounts • Analyze sales data and customer feedback to identify trends • Develop sales strategies for individual A‑accounts and specific industries

🎯 Requirements

• 2 to 5 years of sales experience in a medium-sized company, preferably in an IT environment • Proven track record of acquiring new customers and growing existing accounts through upselling, cross-selling and renewals • Basic IT knowledge and the willingness to engage with technical topics • German and English skills at C1 level • Willingness to travel for customer visits

🏖️ Benefits

• Transparent compensation model with a generous fixed base salary and incentive plan • Well-established, professional marketing and sales processes • High-quality lead flow and sufficiently developed accounts for a successful start • Diverse technical and soft-skill training opportunities • 40-hour workweek, flexible working hours and models • 5 weeks of paid vacation, flexible options for unpaid leave (e.g., sabbaticals)