IT Support Specialist

Job not on LinkedIn

🕒 April 3

🇨🇭 Switzerland – Remote

💵 $65k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

👻 Ghost score 41%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Solenix

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2004

🏭 Manufacturing

🎖️ Defense

🚀 Aerospace

Manufacturing • Defense • Aerospace

Solenix is an international company providing engineering and consulting services in the space market. Our software team consists of highly skilled professionals focused on delivering smart and reliable solutions.

📋 Description

• Provide technical assistance and support related to computer systems, hardware, and software. • Respond to user inquiries, diagnose problems, and implement solutions in a timely manner. • Maintain and update IT documentation, and contribute to the overall efficiency of the IT infrastructure. • Troubleshoot and resolve technical issues related to desktops, laptops, printers, and other peripherals. • Install, configure, and maintain operating systems and software applications. • Provide remote and on-site technical support to end-users. • Manage user accounts and access permissions. • Document support activities and solutions in a ticketing system. • Assist with network maintenance and troubleshooting. • Train users on software and hardware usage. • Maintain inventory of IT equipment. • Follow established IT procedures and security guidelines. • Participate in IT projects as needed.

🎯 Requirements

• Bachelor's degree in Information Technology or a related field, or equivalent experience. • Proven experience in providing IT support. • Strong knowledge of Windows and macOS operating systems. • Experience with network troubleshooting and basic network concepts. • Excellent problem-solving and communication skills. • Ability to work independently and as part of a team. • Strong customer service orientation.