B2C Luxury Travel Consultant – Madikwe Specialist

🔥 2 hours ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟢 Junior

💼 Consultant

🚫👨‍🎓 No degree required

👻 Ghost score 17%

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Logo of African Safari Group

African Safari Group

51 - 200 employees

🏨 Hospitality

🍽️ Food & Beverage

📣 Marketing

Hospitality • Food & Beverage • Marketing

African Safari Group is a premier inbound travel agent based in Cape Town, South Africa, specializing in Southern and East Africa's top safari experiences and luxury accommodations. They offer a 'done-for-you' safari experience, helping clients explore the essence of the continent with customized tours and safaris. The company prides itself on in-depth knowledge of African culture, attractions, and the terrain of each destination, striving to maximize clients' enjoyment. African Safari Group is committed to ethical tourism, contributing to job creation and development in Africa. They provide holiday protection through supplier default insurance, ensuring stress-free travel for their clients.

📋 Description

• Work directly with international clients from initial enquiry through booking and post-trip follow-up. • Consult clients about their safari requirements. • Design and sell tailor-made Madikwe safari itineraries. • Provide expert advice on Madikwe lodges, wildlife and safari experiences. • Match clients with appropriate properties and experiences. • Manage the complete booking journey. • Prepare detailed itineraries and quotations. • Build long-term client relationships. • Handle objections and close high-value bookings. • Identify opportunities to upsell and enhance itineraries. • Maintain current knowledge of Madikwe properties, experiences and logistics. • Work closely with internal teams to ensure seamless client delivery. • Maintain accurate CRM information.

🎯 Requirements

• Minimum 1 year's proven experience in direct B2C sales to clients. • Professional Madikwe safari experience is essential. • Strong practical knowledge of Madikwe Game Reserve and surrounding areas. • Experience selling luxury safari or African travel. • Proven ability to consult, upsell and close high-value bookings. • Excellent communication and client relationship skills. • CRM experience. • Strong organisation and attention to detail. • Ability to work independently in a fully remote environment. • Genuine passion for safari, wildlife and African travel. • Candidates without relevant Madikwe safari experience and at least 1 year of direct B2C sales experience will not be considered.

🏖️ Benefits

• Fully remote position – including training and onboarding. • Consistent training and massive ongoing support. • Genuine career growth opportunities. • Supportive, collaborative and ambitious company culture. • Opportunity to work with international luxury travellers. • Opportunity to grow with a rapidly expanding African travel company. • Forward-thinking leadership, technology and innovation. • Visionary owners who are constantly looking for ways to grow and move the company forward.

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