Enterprise Strategic Program Manager

Job not on LinkedIn

🔥 13 hours ago

🇰🇷 South Korea – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

👻 Ghost score 10%

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Agilent Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

🍽️ Food & Beverage

🏥 Healthcare

💼 Consulting

💰 $500M Post-IPO Debt on 2019-09

Food & Beverage • Healthcare • Consulting

Agilent Technologies is a global leader in the field of analytical and laboratory instruments. The company offers a diverse range of products and solutions, including gas and liquid chromatography, mass spectrometry, lab supplies, and software and informatics. Agilent serves various industries, such as biopharma, food and beverage testing, clinical diagnostics, and environmental testing. Additionally, Agilent provides comprehensive services for lab management, maintenance, and instrument repair. They focus heavily on advancing science through sustainable solutions and supporting genomics, pathology, and cancer research with advanced technologies.

📋 Description

• Manage and provide oversight for Enterprise laboratory-wide service programs at assigned customer sites • Collaborate with the Agilent Enterprise Sales team to develop sales opportunities and design Enterprise-level support programs • Ensure implementation and ongoing success of Enterprise-level support programs • Manage delivery of large integrated support services solutions to external customers • Support major laboratory-wide services programs involving cross-functional and multi-vendor efforts • Determine program/project plans, budgets, structures, schedules, and staffing requirements • Assist customers in defining and implementing complex integrated solutions • Build and maintain client relationships • Conduct thorough overall program/project risk assessments • Coordinate internal and external project team contributions • Cost customized solutions and ensure implementation within budgets • Manage profit and loss responsibility • Apply industry-accepted project management processes, practices, tools, and behaviors • Manage, implement, and deploy assigned customer CrossLab solutions and projects • Lead customer physical inventory and asset-tagging activities • Provide cross-functional team leadership in line with Agilent policies and procedures • Identify, onboard, and contract third-party service providers for assigned projects and programs

🎯 Requirements

• Bachelor Degree or Masters in Chemical Engineering, Chemistry or equivalent • 5 to 7 years of laboratory instrumentation support and/or sales experience • Strong business acumen skills; MBA is an asset • Ability to manage and understand laboratory instrument service and maintenance business (process & financial) • Strong customer focus with a customer first mindset • Ability to design, price, implement, and manage complex lab instrument service and maintenance programs at customer sites • Team building/development and leadership skills • Dedication and commitment to industry standard project management discipline; PMP certification is an asset • Effective collaboration skills • 3rd party service provider relationship development and management skills • Excellent written and verbal communication skills • Customer contracting and Scope of Work development experience • Willingness/ability to travel 50% of the time

🏖️ Benefits

• Full-time weekly schedule • Pay and benefit information available by country • Equal opportunity employment