Agilent Technologies
10,000+ employees
Founded 1999
🍽️ Food & Beverage
🏥 Healthcare
💼 Consulting
💰 $500M Post-IPO Debt on 2019-09
Food & Beverage • Healthcare • Consulting
Agilent Technologies is a global leader in the field of analytical and laboratory instruments. The company offers a diverse range of products and solutions, including gas and liquid chromatography, mass spectrometry, lab supplies, and software and informatics. Agilent serves various industries, such as biopharma, food and beverage testing, clinical diagnostics, and environmental testing. Additionally, Agilent provides comprehensive services for lab management, maintenance, and instrument repair. They focus heavily on advancing science through sustainable solutions and supporting genomics, pathology, and cancer research with advanced technologies.
Field Service Engineer
🕒 August 6
🗣️🇨🇳 Chinese Required
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Agilent Technologies
10,000+ employees
Founded 1999
🍽️ Food & Beverage
🏥 Healthcare
💼 Consulting
💰 $500M Post-IPO Debt on 2019-09
Food & Beverage • Healthcare • Consulting
Agilent Technologies is a global leader in the field of analytical and laboratory instruments. The company offers a diverse range of products and solutions, including gas and liquid chromatography, mass spectrometry, lab supplies, and software and informatics. Agilent serves various industries, such as biopharma, food and beverage testing, clinical diagnostics, and environmental testing. Additionally, Agilent provides comprehensive services for lab management, maintenance, and instrument repair. They focus heavily on advancing science through sustainable solutions and supporting genomics, pathology, and cancer research with advanced technologies.
📋 Description
• 负责大客户的仪器安装、调试、维修、维护、培训等相关技术支持工作, 包括但不限于 LC、GC、GCMS 等相关的硬件及相应的软件等 • 提供主动式设备健康管理服务, 处理复杂技术问题与跨部门协同, 推动客户需求闭环管理, 支持客户业务发展与实验室运营, 支持服务合同和业务增长, 参与知识沉淀与团队能力建设 • 及时解决客户问题, 确保客户满意度, 维护良好客户关系 • 按照公司流程有效的完成其他各项工作
🎯 Requirements
• 制药、化学、生物、食品、环境、材料、仪器科学、电学等相关专业硕士及以上学历,或者本科学历且具有三年及以上相关工作经验 • 了解色谱分析基本原理和 LC/GC 等相关仪器的基本原理,懂 GCMS 或 LCMS 仪器原理者优先 • 有大型制药、生物药、第三方检测行业支持经验者优先 • 喜欢技术钻研,动手能力强,对售后服务工作有兴趣 • 具备较强的数据分析、项目管理和跨团队协作能力 • 具有优秀的口头表达和交流沟通能力 • 具有良好的英文读写和一定的听说能力 • 能适应高频次的出差节奏 • Travel required: 75% of the time • Day shift availability
🏖️ Benefits
• Option to work remotely • Pay and benefit information by country is available • Equal opportunity employment
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