Customer Service Agent

🕒 February 17

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AI Forge

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🤖 Artificial Intelligence

📚 Education

Artificial Intelligence • Education

AI Forge is an elite, founder-first AI incubator and hybrid accelerator that runs a 12-week program (8 weeks in-person, 4 weeks virtual) to help early-stage AI startups build, refine, and pitch their companies. The program provides hands-on workshops, milestones, proprietary AI tools (Annalise/Annalese), startup credits, and investor presentation opportunities to connect founders with VCs and angel investors and accelerate company formation and fundraising.

📋 Description

• Assist customers by handling inquiries • Resolve concerns and ensure a positive service experience • Respond to customer inquiries via phone, email, or chat • Provide accurate information about products and services • Resolve customer issues in a timely and professional manner • Maintain records of customer interactions in internal systems • Follow company policies and service standards • Escalate complex cases when necessary • Meet quality and performance targets

🎯 Requirements

• Strong communication skills • Professionalism • Ability to work independently in a remote environment • Good communication skills in English • Additional language skills are an advantage • Basic computer knowledge and ability to use online tools • Strong problem-solving and interpersonal skills • Reliable internet connection • Must be a current resident of Hungary

🏖️ Benefits

• Competitive salary based on experience • Remote work opportunity within Hungary • Training and onboarding support • Stable and professional work environment • Opportunities for career growth