IT Service Desk Analyst – German, English

Job not on LinkedIn

🕒 April 20

🇭🇺 Hungary – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 39%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 208 days.
• Jobs at this company usually fill in 266 days.
• Reposted once.
• No salary listed.

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ALDI HOFER

WebsiteAll Job Openings

- employees

🛒 Retail

🍽️ Food & Beverage

Retail • Food & Beverage

ALDI HOFER is the regional brand of the ALDI discount supermarket group (HOFER in Austria) operating grocery and discount retail stores across multiple European markets. The supplied text is from job/careers pages for ALDI/HOFER in several countries (Austria, Switzerland, Hungary, Italy, Slovenia) and references ALDI SÜD HOLDING, indicating this is a retail grocery/discounter organization with regional websites and recruitment portals.

📋 Description

• Provide IT support to ALDI colleagues in offices and logistics centers in the US, Australia, and Europe via phone and e-mail from the Budapest office and home office • Analyze and work towards resolving IT errors related to software, hardware, and network systems • Record, track, and follow up on incidents and requests using ServiceNow • Collaborate with training, quality, and expert groups • Install programs and perform data backup through remote access • Test new hardware and software for compatibility and performance

🎯 Requirements

• Confident intermediate or higher English written and oral language skills • Confident intermediate or higher German written and oral language skills • Willingness to work in shifts (7/24), on weekends, and on bank holidays • Eagerness to learn and adapt to changes and new IT solutions • Customer-focused with strong communication skills • High standard towards own work and excellent problem-solving abilities • Team player with a positive attitude • High school diploma or higher education

🏖️ Benefits

• Additional shift allowance • Outstanding salary and benefits • Home office possibility • Comprehensive training programs • Professional development opportunities • Support for maintaining a healthy work-life balance • Possibility to participate in international projects with travel opportunities • State-of-the-art working environment • Secure, long-term job opportunity • Career advancement opportunities

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