IT Service Desk Analyst – German, English

Job not on LinkedIn

🔥 7 minutes ago

🇭🇺 Hungary – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 12%

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🗣️🇩🇪 German Required

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Logo of GlobalPeopleTransitions

GlobalPeopleTransitions

1 - 10 employees

Founded 2012

💼 Consulting

📦 Logistics

✈️ Travel

Consulting • Logistics • Travel

GlobalPeopleTransitions is a company focused on providing support and strategies for global workforce transitions. They assist businesses in navigating the complexities of employee relocation and adaptation in diverse international environments. Through tailored solutions, GlobalPeopleTransitions aims to enhance workforce mobility and facilitate smooth transitions for employees moving to new locations.

📋 Description

• Provide IT support to ALDI colleagues in offices and logistics centers in the US, Australia, and Europe via phone and e-mail from the Budapest office and home office • Analyze and work toward resolving IT errors related to software, hardware, and network systems • Record, track, and follow up on incidents and requests using ServiceNow • Collaborate with training, quality, and expert groups • Install programs and perform data backup through remote access • Test new hardware and software for compatibility and performance

🎯 Requirements

• Confident intermediate or higher English written and oral language skills • Confident intermediate or higher German written and oral language skills • Willingness to work in shifts (7/24), on weekends, and on bank holidays • Eagerness to learn and adapt to changes and new IT solutions • Customer-focused with strong communication skills • High standard toward own work • Excellent problem-solving abilities • Team player with a positive attitude • High school diploma or higher education

🏖️ Benefits

• Additional shift allowance for working shifts, weekends, and bank holidays • Outstanding salary and benefits • Home office possibility • Comprehensive training programs • Professional development opportunities • Support for maintaining a healthy work-life balance • Career advancement opportunities • Possibility to participate in international projects with travel opportunities • State-of-the-art working environment • Secure, long-term job opportunity • Easily accessible workplace by public transportation

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