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Program Manager

🔥 12 minutes ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

Where this job comes from

Posted on AlgoSec's careers page, not through a job board

First seen by Remote Rocketship 12 minutes ago

Logo of AlgoSec

AlgoSec

501 - 1000 employees

🔒 Cybersecurity

📋 Compliance

💰 Venture Round on 2018-01

Cybersecurity • Compliance

AlgoSec is a global cybersecurity leader that empowers organizations to secure application connectivity and cloud-native applications within their multi-cloud and hybrid networks. Trusted by over 1,800 leading organizations, AlgoSec utilizes a unique application-centric approach to facilitate digital transformation, prevent business application downtime, and minimize manual work and security risks. Their policy management and CNAPP platforms offer comprehensive visibility into security and compliance issues across cloud-native applications and hybrid environments, ensuring adherence to internet security standards and regulations.

📋 Description

• Lead customer workshops to achieve project goals and develop holistic solutions using AlgoSec technologies • Orchestrate and synchronize multiple workstreams across AlgoSec and external stakeholders • Build strategic advisor relationships with customers to accelerate solution adoption and successful production deployment • Communicate effectively with customer stakeholders and executives throughout engagements • Manage collaboration among customers, partners, and internal project teams • Manage multiple related customer projects from planning through production, on time, within scope, and within budget • Serve as the voice of the customer across AlgoSec, supporting retention and satisfaction • Support pre-sales activities with Account Managers, including Statements of Work and Jump Start Packages • Engage and manage subcontractors according to established terms and conditions

🎯 Requirements

• 5+ years of Program Management experience or related • Proven success increasing customer satisfaction, adoption, and retention • Experience with outbound customers • 2+ years working with Director-level leaders and above • Experience working in large technology or enterprise environments • Background in IT or cybersecurity, particularly firewall administration and configuration, preferred • Excellent written, verbal, and interpersonal communication skills • Proactive approach to building relationships and solving problems • Ability to learn quickly, work independently, overcome obstacles, remain effective under pressure, and manage shifting priorities • Strong understanding of change management principles, processes, and best practices • Ability to balance strategic perspective with attention to detail and analytical thinking • Ability to anticipate risks and dependencies in complex project environments and implement mitigation plans • Strong consultative leadership skills and ability to influence decisions across complex stakeholder groups • Experience leading strategic discovery and solution-design workshops with senior customer stakeholders • Ability to translate customer objectives into scalable solution strategies • Experience supporting customer needs from deployment through production • Willingness to travel up to 10% • PMP Certification, nice to have • Exposure to Six Sigma or Lean Six Sigma, nice to have • Spanish and/or Portuguese language skills, nice to have

🏖️ Benefits

• Equal Opportunity Employer committed to creating a friendly, diverse, and inclusive company culture

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