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Allegion

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2013

🔐 Security

🔧 Hardware

🏢 Enterprise

💰 Post-IPO Debt on 2022-06

Security • Hardware • Enterprise

Allegion is a company specializing in security solutions, focusing on security around the door and adjacent areas. They produce a wide range of products from mechanical locks to advanced biometric scanning devices, providing integrated and simple security solutions. Allegion aims to redefine security through innovative technology, ensuring safety wherever customers may be.

📋 Description

• Act as the third-line (L3) escalation point for complex incidents and service issues across Microsoft 365 collaboration tools (Teams, Exchange Online, SharePoint Online) • Provide advanced administration, configuration, and optimisation of the Office 365 environment to ensure secure, scalable, and high-performing services • Lead root cause analysis and problem management, driving resolution of recurring or high-impact issues and implementing long-term fixes • Design and deliver collaboration solutions aligned to business, security, and compliance requirements • Support global M&A activities, including tenant-to-tenant migrations, onboarding of acquired businesses, and platform standardisation • Develop and maintain automation and tooling (e.g. PowerShell) to streamline administration and improve operational efficiency • Collaborate with business stakeholders to understand requirements and implement effective, user-centric solutions • Maintain technical documentation, standards, and operational procedures for current and future state environments • Work closely with other IT teams (Security, Identity, Infrastructure, Service Desk) to ensure end-to-end service alignment and integration • Provide guidance and escalation support to other team members, helping to upskill and improve overall support capability • Deliver user training and adoption support where required to maximise the value of collaboration tools

🎯 Requirements

• Minimum 3+ years’ experience administering Microsoft 365 • Strong hands-on expertise in SharePoint, Teams, Exchange Online; experience with the Power Platform is desirable but not essential • Experience operating at a 2nd / 3rd line support level • Strong understanding of enterprise collaboration and communication technologies • Experience with PowerShell or similar scripting languages for automation and platform management • Demonstrated ability to translate business requirements into technical solutions • Strong understanding of Microsoft 365 architecture, governance, and dependencies (identity, licensing, compliance) • Excellent analytical and problem-solving skills, with attention to detail and quality • Ability to work in a fast-paced, global environment, managing multiple priorities effectively • Strong communication skills, with the ability to engage both technical and non-technical stakeholders • Proven ability to work collaboratively across globally distributed teams • High school diploma required; Bachelor’s degree in a related discipline preferred.

🏖️ Benefits

• Health insurance • Professional development opportunities • Ability to work remotely