Customer Success Manager, AI-Powered Affiliate Platform, iGaming

Job not on LinkedIn

🔥 10 minutes ago

🌐 Poland, Ukraine, +3 more countries – Remote

🇵🇱 Poland – Remote 🇺🇦 Ukraine – Remote 🇷🇴 Romania – Remote 🇵🇹 Portugal – Remote 🇪🇸 Spain – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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All Seniors Care Living Centres

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2005

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

All Seniors Care Living Centres is a prominent Canadian company specializing in senior living and care. With a commitment to providing high-quality supportive services, this organization offers a range of living accommodations, including independent and assisted living options. Their residences are designed to enhance the quality of life for seniors, featuring luxurious living spaces and comprehensive wellness programs aimed at addressing both physical and emotional needs. The company prides itself on its innovative approach and dedication to individualized care, ensuring a safe and nurturing environment for all residents.

📋 Description

• Guide new customers through onboarding, platform setup, technical integrations, and successful product launches • Build strong customer relationships and provide product training • Promote feature adoption and help clients achieve their business objectives • Monitor customer health, proactively identify risks, resolve issues before escalation, and manage contract renewals • Identify upselling and cross-selling opportunities, support account growth, and maximize customer lifetime value • Collect customer feedback and understand evolving customer needs • Collaborate with Product and Engineering teams to improve the platform and customer experience • Act as a trusted advisor to customers and ensure ongoing value from Scaleo's products and services

🎯 Requirements

• Proven experience in Customer Success or a similar customer-facing role within an established B2B SaaS or IT product company • Experience working as part of a structured customer-facing team in a mature B2B product environment, rather than exclusively in outsourcing, agency, or basic software-tool businesses • Hands-on experience managing B2B customer relationships, understanding customer needs, and helping clients achieve measurable business outcomes • Proactive, customer-centric approach with a strong sense of ownership and accountability • Ability to anticipate customer challenges, identify potential risks, and resolve issues before they escalate • Strong communication, relationship-building, and problem-solving skills • Ability to work independently, manage priorities, and consistently follow through on commitments • Nice to have: Experience managing the full customer lifecycle, including onboarding, implementation, adoption, account management, retention, and renewals • Nice to have: Experience in Affiliate Marketing, AdTech, or iGaming • Nice to have: Experience with affiliate marketing software, tracking platforms, or affiliate management solutions • Nice to have: Experience with AdTech platforms and advertising technology products • Nice to have: Experience with iGaming operators in Affiliate Manager or Advertiser Manager roles • Nice to have: Experience with iGaming platform providers in Account Manager, Partnership Manager, or Sales Manager roles • Nice to have: Experience identifying upsell and cross-sell opportunities within existing customer accounts • Nice to have: Experience collaborating with Product and Engineering teams to address customer needs and improve product functionality

🏖️ Benefits

• Regular annual salary reviews • Flexible working arrangements: Work remotely or from our offices in Prague or Sumy • Flexible paid vacation and sick leave • Company-funded learning and development opportunities • Collaborative colleagues and team events • Welcoming office environment with refreshments