Claims Analyst I – Claims

Job not on LinkedIn

🔥 26 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

👻 Ghost score 10%

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Alper Seguros

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

🏥 Healthcare

📦 Logistics

💼 Consulting

💰 $27.7M Post-IPO Equity - Alper on 2022-07

Healthcare • Logistics • Consulting

Alper Seguros is one of Brazil’s largest insurance brokerages offering a broad portfolio of corporate and personal insurance products, digital platforms and risk-management services. The company serves a large B2B client base and individual customers with solutions including corporate benefits and health plans, cyber risk, cargo and transportation insurance, agribusiness insurance, auto and personal lines, reinsurance and specialty risk products. Alper also operates digital platforms (Dr. Alper telehealth, VC+Seguro online contracting, AlperAgroTech) and a partner distribution network to streamline sales and administration.

📋 Description

• Open and register claims files, ensuring that information is accurately recorded in internal and insurer systems • Conduct preliminary coverage analyses by reviewing the contractual and documentary conditions applicable to each case • Request, organize, and verify the documentation required to fully process claims files • Prepare tracking reports and status updates for clients and internal teams • Support Claims Analysts II and III with causal analysis and the assessment of claimed amounts • Monitor the work of adjusters and external service providers, ensuring deadlines and quality standards are met • Serve as the operational point of contact for insurers, handling inquiries and submitting supplementary information • Meet established deadlines and contribute to the achievement of performance indicators (SLA, quality, and productivity) • Support the implementation of operational improvements and best practices within the Claims department

🎯 Requirements

• Currently pursuing a bachelor’s degree in Law, Business Administration, Economics, International Relations, or a related field • Technical or short-term courses in insurance fundamentals and claims adjusting will be considered an advantage • Experience at insurance brokerages, insurance companies, or service providers related to the insurance market • Experience with administrative routines, customer service, or technical support in insurance • Previous experience handling low-complexity claims is preferred • Basic knowledge of Liability and Financial Lines insurance contracts and policies • Ability to interpret contractual documents and technical reports • Intermediate proficiency in Microsoft Office (Word, Excel, and Outlook) • Familiarity with consultative customer service and relationships with insurers and clients • Knowledge of claims management systems (internal and external) will be considered an advantage • Basic English proficiency preferred

🏖️ Benefits

• Medical and dental insurance through Bradesco Seguros • Meal or food allowance with a flexible card • Transportation allowance • Profit-sharing bonus (PLR) • TotalPass: plans with leading gyms at exclusive rates • Life insurance • Partnerships with language schools, colleges, and various educational institutions • Discounts on personal insurance for you, your parents, children, and spouse • Childcare assistance and programs promoting the health of mothers and babies • Securitários’ Day holiday • Inclusive and diverse work environment • Continuous professional development