Product Specialist – EU

🔥 1 hour ago

🌐 Germany, Switzerland, +3 more countries – Remote

🇩🇪 Germany – Remote 🇨🇭 Switzerland – Remote 🇮🇪 Ireland – Remote 🇬🇧 United Kingdom – Remote 🇪🇸 Spain – Remote

💵 €61.5k - €74.7k / year

⏰ Full Time

🟢 Junior

🪄 Product Specialist

👻 Ghost score 5%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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AlphaLife Sciences

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

💊 Pharmaceuticals

🤖 Artificial Intelligence

☁️ SaaS

Pharmaceuticals • Artificial Intelligence • SaaS

AlphaLife Sciences is an enterprise-focused AI company that provides purpose-built regulatory and medical authoring solutions for pharmaceutical and life sciences R&D. Its flagship AuroraPrime platform (including a Microsoft Word 365 add-in, AuroraPrime RMA) delivers AI-powered drafting, content reuse, cross-eCTD linkage, and end-to-end document automation for clinical, nonclinical, CMC, safety, labeling and post-market submissions (IND, NDA, BLA, MAA). The company also offers an enterprise AI engine (DocMind) and expert authoring services, and emphasizes compliance and security (21 CFR Part 11, HIPAA, GDPR, SOC 2 Type II, ISO 9001, ISO 27001). AlphaLife collaborates with partners such as Veeva, Microsoft, NVIDIA, and J&J JLABS and targets medical writers, regulatory affairs teams, pharma R&D leaders, IT/digital innovation teams, and CROs.

📋 Description

• Configure applications to meet customer needs, including workflows, document types, AI prompts, customer style guides, and formats • Train users and administrators on product usage • Manage and coordinate customer projects within scope and timeline • Provide post-go-live administrative support for multiple clients • Support pre-sales activities by understanding customer business needs, demonstrating solutions virtually or at conferences, and contributing to solution proposals • Analyze and deploy new product features • Maintain production and sandbox environments • Create regular and ad hoc customer reports

🎯 Requirements

• Experience configuring, supporting, or implementing software solutions • Experience with clinical, drug R&D, or regulatory submission software highly preferred • 1-5 years of product specialist, customer success, or consulting experience • Ability to quickly understand client requirements and articulate potential solutions • Experience fulfilling customer needs and managing expectations • Strong organizational skills with the ability to switch tasks quickly • Excellent verbal and written communication skills • Bachelor’s degree or equivalent relevant experience • Understanding of life sciences drug development process preferred • Understanding of life sciences compliance requirements preferred • Must be authorized to work in one of Germany, Switzerland, Ireland, the United Kingdom, or Spain • Must not require current or future visa sponsorship

🏖️ Benefits

• Equal opportunity employer • Workplace accommodation or adjustment support during the application and hiring process, including interview or onboarding support