Monitoring & Observability Administrator

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🕒 March 20

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Alter Solutions Portugal

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2006

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Cybersecurity • SaaS • Artificial Intelligence

Alter Solutions Portugal is an international IT and cybersecurity consultancy company. The company specializes in developing and securing IT projects while providing IT outsourcing and nearshoring services. With expertise in cybersecurity management, compliance consulting, and solutions integration, Alter Solutions helps businesses manage their cybersecurity budget and implements advanced cybersecurity strategies such as managed security operations centers (SOCs). The company also offers services in digital transformation, software delivery, cloud computing, and AI & data analytics. Alter Solutions is certified in information security and quality management systems and is recognized within the cybersecurity community.

📋 Description

• Administer the monitoring infrastructure ( SCOM / Checkmk / Elastic ), ensuring that it is stable, up to date, well designed, properly tuned and properly maintained. • Extend the current infrastructure and /or implement a new infrastructure following capacity management plans. • Develop monitoring, improve/configure/maintain. • Develop integration through API’s. • Develop ad-hoc monitors when required. • Develop SCOM management packs. • Develop and maintain automations using ansible. • Develop reports. • Identify and troubleshoot known problems and document solutions. • Provide guidance to Tier 1 workforce. • Provide guidance and coach team members when needed. • Create relevant statistics for the several monitoring tools. • Perform required tasks in maintenance windows. • Provide “stand-by” services on a rotation basis during weekends, holidays and outside of normal working hours. • Perform other duties as required

🎯 Requirements

• Good experience with SCOM, Checkmk, Elastic Observability (Elasticsearch & APM) Monitoring tools. • Good scripting knowledge in either Bash, PowerShell, Python etc… • Programming skills in .NET, C#, Python • Proficient in English • Knowledge of other Monitoring tools like OEM or Prometheus are also desirable. • Experience in Full-Stack Observability platform also desirable. • Experience with automation tools and runbooks like ansible, YAML also desirable. • Experience with KQL, ESQL, PromQL, JSON and dashboards in Kibana also desirable. • Experience with reports, SSRS, PowerBI also desirable. • DevOps practice is desirable. • Required Soft Skills : • Customer facing experience and oral communication skills • Ability to write documentation & reports • Creativity/ ability to find innovative solutions • Willingness to learn on the job • Conflict management & cooperation • Experience and understanding complex enterprise environments • Required certifications: Any of following certifications Elasticsearch engineers Elastic Observability Engineer System Monitoring with Checkmk System Center Operations Manager

🏖️ Benefits

• Teleworking Option: Yes • On-call requirements: One week per month (rotation is subject to the number of team members)