Business Systems Analyst

Job not on LinkedIn

🔥 37 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Business Analyst

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Alvaria Inc

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

📡 Telecommunications

🏥 Healthcare

B2B • Telecommunications • Healthcare

Alvaria Inc. is a leading provider of contact center solutions that delivers an end-to-end platform designed to meet the demands of enterprise clients. The company specializes in compliance, omni-channel campaign management, and AI orchestration, catering primarily to industries such as banking, healthcare, telecommunications, and insurance. With over 50 years of experience, Alvaria has built a reputation for innovation and is trusted by top global organizations in various sectors.

📋 Description

• Provide day-to-day NetSuite production support and resolve application issues • Configure and maintain NetSuite workflows, custom fields, custom records, forms, saved searches, reports, dashboards, roles, and permissions • Support financial management, order management, purchasing, accounts receivable, and accounts payable processes • Analyze recurring issues, identify root causes, and implement sustainable solutions • Assess NetSuite releases and enhancements, coordinate impact analysis and regression testing, and support deployment readiness • Gather business requirements and identify automation and process-improvement opportunities • Translate business needs into functional specifications, system requirements, process flows, and acceptance criteria • Evaluate solution options and recommend cost-effective approaches using standard NetSuite functionality where practical • Configure and prototype sandbox solutions to validate requirements and demonstrate designs • Support data cleanup, validation, conversion, and migration activities • Support and troubleshoot NetSuite integrations with CRM platforms such as Salesforce • Define data mappings, transformation rules, validation requirements, and exception-handling procedures • Investigate synchronization failures and data discrepancies and coordinate corrective actions and reconciliation • Develop test plans and scenarios and coordinate unit, integration, regression, and user acceptance testing • Maintain application documentation, support procedures, and user training materials • Ensure access controls, segregation of duties, auditability, and data integrity • Follow change-management practices for configuration changes, customizations, and production deployments • Communicate requirements, priorities, risks, and issue status to business users, IT colleagues, and leadership

🎯 Requirements

• 2-3+ years of experience supporting enterprise business applications in a business-facing IT, business systems analysis, or related role • Demonstrated hands-on experience supporting and configuring NetSuite, including production support and enhancement delivery • Strong understanding of ERP business processes, particularly order-to-cash, procure-to-pay, and record-to-report • Experience gathering requirements, documenting functional designs, improving business processes, and coordinating testing • Working knowledge of CRM applications and their integration with ERP systems • Familiarity with NetSuite SuiteFlow, SuiteAnalytics, saved searches, and reporting • Understanding of SuiteScript and NetSuite integration capabilities, with the ability to investigate technical issues and collaborate effectively with developers • Working knowledge of REST/SOAP APIs, data structures, field mapping, and integration troubleshooting • Strong analytical and problem-solving skills • Excellent written and verbal communication, customer service, and stakeholder management skills • Ability to manage competing priorities and deliver support activities and project assignments with minimal supervision • Associate’s or bachelor’s degree in Information Systems, Computer Science, Business, Accounting, or a related field, or equivalent relevant experience • Experience with NetSuite OneWorld, multi-entity operations, and multi-currency environments • Experience with Salesforce integrations • Hands-on SuiteScript development experience and familiarity with JavaScript or SuiteQL • Experience supporting revenue recognition, subscription billing, or project accounting