Specialized Travel Counselor – VIP

🔥 2 minutes ago

🌐 Australia, United Kingdom – Remote

🇦🇺 Australia – Remote 🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛋️ Counselor

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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American Express Global Business Travel

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2014

💼 Consulting

📦 Logistics

🏨 Hospitality

Consulting • Logistics • Hospitality

American Express Global Business Travel is a company providing comprehensive corporate travel management services. It offers technology-driven solutions to help businesses manage and optimize their travel programs efficiently, providing a range of services including booking, travel policy compliance, expense management, and reporting. The company supports clients worldwide, catering to a diverse range of languages and cultural needs, and is aimed at enhancing business travel experiences through innovation in the travel industry.

📋 Description

• Advise and arrange travel for corporate business customers, including individuals and groups • Arrange and book domestic and international business travel across air, road, rail, and accommodations • Use Global Distribution Systems including Sabre, Apollo, Amadeus, and/or Galileo • Communicate with customers by telephone, chat, email, and/or back-office systems • Provide proactive travel advice and sell additional services while adhering to company travel policy • Work individually and as part of a team to meet business and account-specific goals, including customer satisfaction, call adherence, and service metrics

🎯 Requirements

• Previous experience in travel, preferably business travel • Understanding of fares and ticketing rules for car, air, and hotel • Native GDS expertise in Sabre, Apollo, Amadeus and/or Galileo • Professional written and verbal communication • Attention to detail • Ability to act with integrity and protect personal traveler information • Strong understanding of the travel industry, including business travel, leisure travel, or airline reservation • Ability to resolve customer issues quickly and independently • Teamwork and openness to feedback • Flexibility and preparedness to work afternoon shifts (12-8pm) and weekends • Ability to work in a 24/7 Traveler Care operation

🏖️ Benefits

• Flexible benefits tailored to each country • Health and welfare insurance plans • Retirement programs • Parental leave • Adoption assistance • Wellbeing resources for employees and immediate family • Weekly travel deals from major travel providers on flights, hotels, cruises, and car rentals • Access to over 20,000 courses on the learning platform • Leadership courses • New job openings available to internal candidates first • Global INclusion Groups