Billing Manager

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Amperos Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

☁️ SaaS

💰 $4.2M Seed on 2025-07

Healthcare Insurance • Artificial Intelligence • SaaS

Amperos Health is a healthcare revenue recovery company that uses AI-driven automation and specialist support to manage insurance denials and unpaid claims end-to-end for outpatient practices and RCM teams. They provide full-service collections or targeted automation that integrates with existing practice management systems, applying denial-specific AI playbooks to resubmit claims, file appeals, and escalate complex denials—delivering higher recovery rates and lower cost-to-collect versus traditional vendors.

📋 Description

• Own your client portfolio • Manage a book of client accounts, sized by complexity rather than a fixed count • Staff and restaff each account with the right mix of billers and specialists as the book changes • Serve as the escalation point above your Team Leads for claim, staffing, and client issues • Deliver on production and quality expectations • Set and track production and quality targets across your portfolio • Run regular production and quality reviews with your Team Leads • Decide whether a slipping metric is a coaching issue, a staffing issue, or a product issue, and route it accordingly • Act as a trusted RCM advisor • Speak to your clients' workflows, A/R, denial trends, and performance with real authority • Be the person a client turns to for an answer, not just an update • Manage and coach your people • Run formal 1-on-1s and performance conversations with billers, up to and including terminations • Coach and develop the Team Leads who report to you into stronger leaders, not just the billers on the floor • Identify and develop future Team Lead and senior biller talent • Collaborate across RCM Ops • Work in concert with peer Billing Managers to build best practices and document processes • Drive efficiencies across the broader team, not just your own book

🎯 Requirements

• 8+ years of leadership experience, including meaningful time directly managing billing or RCM teams in healthcare RCM • Deep RCM domain knowledge: fluent on denial management, A/R aging, payer behavior, and reimbursement trends • Experience staffing and scaling a team to match a changing book of business • Experience managing offshore teams, including performance management across geographies • Comfortable owning multiple client relationships and multiple direct/indirect reports at once • Experience with leading PM systems (ModMed, NextGen, Athenahealth, or similar) and payer portals • Direct, clear communicator, comfortable delivering hard feedback and handling escalations • Ability to work US hours (9am-6pm ET)

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development