Revenue Operations Specialist

🕒 July 24

🌐 Mexico, Argentina, +2 more countries – Remote

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💵 MX$568k - MX$668.5k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💹 Revenue Operations

🚫👨‍🎓 No degree required

👻 Ghost score 22%

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Logo of Andela

Andela

201 - 500 employees

Founded 2014

💼 Consulting

📦 Logistics

📣 Marketing

💰 $200M Series E - Andela on 2021-09

Consulting • Logistics • Marketing

Andela is a company that provides the human compute layer for enterprise AI: training models with human-in-the-loop expertise, deploying AI-native engineers and managed engineering teams, and upskilling workforces to build and operate production AI systems. It offers a platform to hire and manage AI engineers, Training-as-a-Service (TaaS) and continuous learning programs, and delivers AI systems development, model alignment, and MLOps capabilities for large organizations.

📋 Description

• Serve as the first point of contact for inbound Revenue Operations requests • Manage the ticketing queue to triage, route, and resolve Tier 1 issues across the tech stack • Resolve common Salesforce issues, including data corrections, record ownership updates, field errors, and access requests, while meeting SLAs • Escalate complex or high-priority issues with full documentation and context • Perform routine data audits and cleanup across Salesforce and connected systems • Monitor and maintain data integrity for accounts, contacts, opportunities, and custom objects • Build Salesforce fields and custom objects as needed • Support territory management workflows, account assignments, routing rule maintenance, list management, and data enrichment • Maintain the accuracy of standard Revenue Operations dashboards and reports in Salesforce and connected BI tools • Build ad hoc reports and data pulls for commercial requests, QBRs, and pipeline reviews • Assist with data preparation for forecasting, territory planning, and go-to-market analysis • Support administration of core Revenue Operations tools, including user provisioning, access management, and basic configuration changes in Salesforce • QA new workflows and system changes before deployment • Document operational workflows, SOPs, and system configurations • Identify recurring request patterns and recommend systemic process improvements

🎯 Requirements

• 2–4 years of experience in sales operations, revenue operations, business operations, or a related analytical role • Hands-on Salesforce experience; comfortable navigating the platform, running reports, and making basic data updates • Salesforce Admin certification is a plus • Strong Excel/Google Sheets skills and comfort working with large data sets • High attention to detail and strong organizational skills • Clear written communication; ability to translate technical issues into plain language for non-technical stakeholders • Self-starter comfortable asking good questions and working independently • Curiosity about systems and data flows across a modern GTM tech stack • Experience with Outreach, Gong, ZoomInfo, LeanData, or BI platforms such as Tableau or Looker is a plus • Prior experience at a B2B SaaS or high-growth technology company preferred • Work authorization for the country being applied for

🏖️ Benefits

• Equity • Fully remote work arrangement • Remote work from Argentina, Brazil, Mexico, or Canada

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